El Pollo Loco

Name: El Pollo Loco
Address: 9550 W Skye Canyon Park Dr, Las Vegas, Nevada, 89166, US
Telephone: (725) 219-0992
Rating: 3.20

Mexican restaurant, Caterer, Chicken restaurant, Fast food restaurant

Location: 9550 W Skye Canyon Park Dr, Las Vegas, NV 89166, United States
Phone: (725) 219-0992

Opening hours

Sunday: 10 am-10 pm
Monday: 10 am-10 pm
Tuesday: 10 am-10 pm
Wednesday: 10 am-10 pm
Thursday: 10 am-10 pm
Friday: 10 am-10 pm
Saturday: 10 am-10 pm

Food & drink

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By owner

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Menus and Prices

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Reviews

This is a new restaurant at Skye Canyon off 95.
Neat and clean with handicap access.
You have to use the order Kiosk located at the front counter.
It will take awhile if you've used it for the first time.
Or you could order online for pick up.
Customer service was friendly and very helpful.
Wait time was 5 mins.
The food was delicious.
They have a rewards program.
Definitely will return.

Owner response

We're so happy to hear you had a good experience at El Pollo Loco, L.
We look forward to serving you again soon!

I was greeted with a hello by staff behind the counter.
However, I was led to the counter with two automatic kiosks where you enter your own food?? I guess I really like the human contact aspect.
I ordered a BRC burrito the rice was pretty crunchy and all honesty.
The guacamole definitely needed some spice and zest to it.
I had to ask for the guacamole sauce on the side to zest it up a little.

Owner response

We are grateful that you took the time out to leave us a review.
Your feedback helps us to improve service for everyone.
Hope to see you again soon, Jody!

My daughter loves going to El Pollo Loco because they serve broccoli…but this was her entire side of broccoli.
Every piece was brown and squishy! And it cost me $5! Very disappointed!

Owner response

Thank you for taking the time to give us a review.
We sincerely apologize about the issues you experienced, and we hope to make this right.
Please reach out to https://www.elpolloloco.com/contact-us/ so we can rectify this issue.

Reservations