Mexican restaurant, Caterer, Chicken restaurant, Fast food restaurant
Our experience was good and the food was good, the only reason it was marked lower was the nachos weren't filled very much in the container and I had to go back because they put Pico de Gallo still on both servings when we ordered one without 😓 they were quick to resolve and offered us to keep the one made in error
I Have Said It Before & Will Say It Again.Customer Service Is Probably One Of The Worst Ther That I Have Seen.I Got A Taco Salad.Usually, You Get To Avocado Dressing With It (AND YOU SHOULD-YOU PAYED FOR THE SALAD)They Refused To Give Me My-Yes My 2 (ALL THE OTHER STORES GIVE YOU 2)I Ask How Much Was A Refill.The Manager Replyed 3 & Some Change (No Including Taxes).This Store Is Literally Trying To Take Every Penny They Can From You.Also, I Don't Know If It's Me.But, Has Anyone Once When You Get Your Chice How Nice & Fresh,Fluffy The Chicken Looks & The Next Day You Take It Out Of The Refrigerator & It's Literally Nothing But Bones???
My parents and I love El Pollo Loco.We walked in and it was clearly marked on what door to walk in and which door to walk out.It was very organized. We ordered the Grande avocado chicken bowl, original pollo bowl & the 3 piece meal to go.It was so busy, clearly this is the place to be.🤗 even with all the people up ahead of us we were in and out in no time with fresh & great tasting food.
Owner response
Thank you for the great review sheryl! We hope to see you back soon!
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