Pizza delivery, Chicken wings restaurant, Pizza restaurant, Pizza takeaway
If I could give zero stars I would.First and for most I called the store and spoke to a lady and gave her my info, she told me they didnât have an order for my name or number.So I got on my husbands email and pulled up the info and loan and be hold I had the right store, gave her the order number and she said it was under a different nameâŚ.I asked which name and she literally said my husbands name and I told her I just gave her the same name and she said it wasnât in the system she said oh and I asked for them to take off the sausage on my order and she said theyâd have to refund re-ring my order.I literally told her I donât care about âbeingâ charged the â4 dollarsâ and just keep my order and take off the sausage please.Then our delivery guy Richard calls my husband 4 time and he tells him how to get to our house and he still didnât get the right house and we had to go get our pizza from him on the next street over.Lastly I started eating my pasta bread bowl and itâs raw dough!!! Absolutely disgusting and I will never order from here again!
Owner response
We are SO sorry that you had some disappointing experiences with Domino's, Brittney!! We hope that soon you will give us another chance!
Placed an order at 5:20pm.At 7pm the order was marked as delivered.I call the store at 7:13 and tell them it wasn't.They say it is out and being delivered soon.At 7:28 the driver calls me and says he dropped the order and it has to be remade.At 8:28 I call the store because I still don't have the order, meaning they didn't prioritize a damaged order than needed remade or it was sitting in the store too long.Both are unacceptable.I'm told the order is leaving the store and my account will be credited, though it hasn't been.Order finally arrives 25 minutes later (it's only a 10 minute drive from the store to my apartment) and the box is damaged and the food is cold. Edit on Nov 25th: I contacted Eric Hoots multiple times in March and April as Domino's instructed in their comment and I still have not received my full credit.Contacted again today.
Owner response
Brian, please email Eric at eric.hoots@rpmpizza.com so we can make sure your account is credited and you are taken care of.
Was here getting pizza for a crowd on a Saturday night and they were slammed.Still got me my 14 pizza order in good time and were very friendly and communicative.Excellent Domino's!!
Owner response
Tim Berg This is the best news all day.We work hard to earn your 5 star and seeing your review means everything to us.THANK YOU! (463) 237-2170 reviewdominos@rpmpizza.com
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