Pizza delivery, Chicken wings restaurant, Pizza restaurant, Pizza takeaway
I’ve tried to be patient with this store. About every other time I order, the app say delivery in 25ish minutes, but takes closer to an hour.The biggest problem is they cook the pizza immediately upon ordering then let it sit for 40 minutes before delivering. With a little planning they could bring hot pizza and we’d still be happy even though it’s late. Unfortunately we get late pizza that’s late and also been sitting under a heat lamp for 40 minutes.
Owner response
We’re sorry this happened.Please email us at customercare@texasdominos.com so we can assist you.Thank you.
Like another user said, this location is consistently slow.Domino’s used to be one of our favorite delivery pizza options when we lived out west.We’ve ordered from this location a few times since moving here, and consistently, the pizza isn’t delivered until over an hour later.Hell, even carryout had me waiting for 30+ minutes after they had said it was ready to go.Ordered the pizza today a little after 7, with a 35-40 minute ETA, and we are still waiting at 8:30pm.Wish they’d bring back the “if your order isn’t there in X amount of minutes or less, the order is free.” This system offers no incentive for the store to get their food delivered in a timely manner.What a joke.
Owner response
We’re sorry this happened.Please email us at customercare@texasdominos.com so we can assist you.Thank you.
Every single experience here has been terrible.I have yet to receive a hot pizza from any of the times that I have ordered. Today our pizza sat in “quality control” per their tracking app for 40 minutes before it was on its way.And yeah, once it got here I had to microwave it and at that point it’s not even fresh, it tastes like left overs. I don’t know, maybe hire more drivers? This place is a joke.Today was the let’s give it one more chance and unfortunately was a waste of money.
Owner response
We’re sorry this happened.Please email us at customercare@texasdominos.com so we can assist you.Thank you.
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12701 N Saginaw Blvd, Fort Worth, TX 76179, United States
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