Dickey's Barbecue Pit

Name: Dickey's Barbecue Pit
Address: 4320 The 25 Way Ste 650, Albuquerque, New Mexico, 87109, US
Telephone: (505) 750-1331
Price range: $$
Rating: 3.40

Barbecue restaurant, Box lunch supplier, Catering food and drink supplier, Caterer, Chicken wings restaurant, Delivery service, Family restaurant, Meal delivery, Restaurant

Location: 4320 The 25 Way Ste 650, Albuquerque, NM 87109, United States
Located in: Floor 1 · @25 Shopping Center
Phone: (505) 750-1331
Price: $$

Opening hours

Sunday: 11 am-9 pm
Monday: 11 am-9 pm
Tuesday: 11 am-9 pm
Wednesday: 11 am-9 pm
Thursday: 11 am-9 pm
Friday: 11 am-9 pm
Saturday: 11 am-9 pm

Takeout

Sunday: 11 am-8 pm
Monday: 11 am-8 pm
Tuesday: 11 am-8 pm
Wednesday: 11 am-8 pm
Thursday: 11 am-8 pm
Friday: 11 am-8 pm
Saturday: 11 am-8 pm

Food & drink

Vibe

French fries

Pulled pork

By owner

Street View

Menus and Prices

Add Your Review

Reviews

I placed an order online and went to pick it up at the scheduled time.
At pick up, I was told that I had to choose something else because they didn't make any baked potatoes that day.
I chose potato salad, which is less in price.
I asked to be reimbursed the difference, but I wasn't.
On top of that, the meats were too dry to eat, and the chile was too salty to eat.
It tasted like chile was put in salt and not the other way around.
I had to place an order at Rudy's.
I called Dickys and was told the owner would call me but didn't.
Therefore, I'm never ordering from this place & contacting the BBB & all legal entities over Food & Beverage.

Thieves!! I never received my order.
Showed up to pick it up and the door was locked at 12:30pm.
Was told they were out of potatoes and when i tried ordering something else they were out of that.
The refund was never processed! I've called and was told the manager is never there so don't bother trying.
Tried reaching out to corporate with no response! Enter at your own risk, they're thieves! Horrible customer service! Do better Dickey's BBQ! I'm also going to report to the BBB!

First time at this Dickeys location and won't hurry back.
About 2 weeks ago, we were turned away at 11:45 am (45 minutes after posted opening time) because single employee did not have dining room ready. Today, another single employee served us.
Both times the guys were pleasant.
Today ribs (about noon) were not ready and fryers were down.
(Their other sides are better so no loss there).
Partner enjoyed the pulled pork sandwich.
I ordered the brisket instead of the 86d ribs.
I assume the brisket is brined as it was tender, even though quite dry.
The worst part was the brisket was way too salty to eat.
I thought about asking it being replaced with pork, but did not wish to add more to the already busy single employee.
The store itself needs attention: women's room out of order, mens urinal out of order and sink looks like tts been glued on as a quick fix. Was told resources go to catering, so maybe they should just close the store and just do catering until they can get better instore management and staff.
Dickeys are usually a decent chain, but...

Owner response

Hi David, Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
We would like the opportunity to investigate your feedback further.
Please reach us at socialmedia@dickeys.com so we can learn more and work to make this right!

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