Dairy Queen Grill & Chill

Name: Dairy Queen Grill & Chill
Address: 3213 SpringHill Ave, Mobile, Alabama, 36607, US
Telephone: (251) 479-9300
Price range: $
Rating: 4.00

Fast food restaurant, Ice cream shop

Contact Info

Location: 3213 SpringHill Ave, Mobile, AL 36607
Phone: (251) 479-9300
Price range: $

Opening hours

Monday: 10:30 am-10 pm
Tuesday: 10:30 am-10 pm
Wednesday: 10:30 am-10 pm
Thursday: 10:30 am-10 pm
Friday: 10:30 am-10 pm
Saturday: 10:30 am-10 pm
Sunday: 10:30 am-10 pm

Other Business Hours

Drive through

Monday: 10:30 am-10 pm
Tuesday: 10:30 am-10 pm
Wednesday: 10:30 am-10 pm
Thursday: 10:30 am-10 pm
Friday: 10:30 am-10 pm
Saturday: 10:30 am-10 pm
Sunday: 10:30 am-10 pm

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet

Outdoor seating
Delivery
Drive-through
Takeaway
Dine-in

Lunch
Dinner
Solo dining

Coffee
Late-night food
Quick bite

Lunch
Dinner
Dessert
Seating

Toilets
Wi-Fi
Free Wi-Fi

Casual

Family friendly
Groups

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Free of charge street parking
Free parking lot
Plenty of parking

Dogs allowed outside

Food & drink

Vibe

Comfort food

Ice Cream

Burger

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Menu 3

Menu 4

Menu 5

Add Your Review

Reviews

This was probably the worst experience I have ever had at a restaurant.
We actually stood in line and waited 15 minutes before someone came to the register.
I understand being shorthanded and trying to get things done but what three people were doing could’ve been done by one at the rate they were going.
It was as if they were moving in slow motion.
Being shorthanded is probably also the reason that the seating area was not clean.
Fortunately for us we, just stopped for ice cream and it is hard to mess that up but to wait over 25 minutes to get.
It is ridiculous.
Nope, we will not be back.

Owner response

Hi, we appreciate your feedback.
We're sorry you didn't enjoy your visit.
We're always listening to our fans so we can improve.
If you would like to share any more information with us, you can reach out at https://bit.ly/2FuhYFG.
- DQ Fan Relations Team

I don’t ever leave reviews but I felt inclined to let the owner or manger know what’s going on at this location.
This was the second time I went through the drive through at 8pm (they close at 10pm) and was told “the system is down, we can’t take any orders.” To be honest it sounded like the same voice as the first time, which was like two weeks ago.
So the “system” should’ve been fixed.
This time they said “we’re only taking door dash orders” so clearly your system is not down.
You just didn’t want to take my order.
I don’t care that much about getting take out but I thought it was strange that at a location that so convenient on my way home that I was told the exact same thing two weeks apart.
Either fix your “system” or advertise you’re only open to door dash.
Or hire people who want to work.

Owner response

Hi Ila, we're sorry to hear about your experience.
We appreciate your feedback and are always listening to our fans.
We hope you give us another chance next time you're craving DQ food and treats.
- DQ Fan Relations Team

Worst DQ experience ever.
They were only doing delivery from 8 pm.
Fine.
We waited in line since we order for over 35 minutes for 4 blizzards.
They didn’t even have the flavors we wanted.
Abysmal customer service.
And the venue was covered with moths , photo for evidence.
Would not recommend

Owner response

We appreciate your feedback, Anindita.
We're sorry that you didn't have a great time with us.
We're always listening to our fans.
If you would like to share any more information with us, you can reach out at http://bit.ly/1qWPR4a.
- DQ Fan Relations Team