Cracker Barrel Old Country Store

A huge staple restaurant when traveling or just for some fun change of pace food they have changed over the years not quite the same as it used to be.
Seems like they’re quality and attentiveness to details in their food is not the same as it used to.
I know they have changed several of their entrées around with probably different suppliers and such but I do miss the way they used to do it back in the old days, it was 100% better but for overall the food was not bad and the prices are not horrible, I do enjoy going and shopping around in the little store and looking around!

Owner response

When visiting the Cracker Barrel, you always expect consistent service and menu choices.
However, on this day, it was a parent from the beginning that our waitress was struggling.
She was kind and polite, and continued to apologize, but as we sat there, waiting for our food, we noticed that other people that came in after us were already eating, it took a good 30 to 40 minutes for food to arrive.
Request were made not only by ourselves, but others to the waitress that were either ignored or overlooked.
When the food did come out, it appeared to be slightly overcooked.
However, we were too hungry to complain.
Once we finished the waitress took our plates, knowing we were done, and we sat another 10 minutes waiting for her to bring back the check.
It was only after I spoke with the manager, requesting their check that she brought it out to us.
In my college years, I was a staff trainer with Cracker Barrel and commend the waitress for being out there working and trying, but I recommend that she has more training.
As for Cracker Barrel in general, despite the fact they changed up the menu the food is always consistent and we will return.

Owner response

It always feels like I’m at my homestead when I’m at Cracker Barrel.
The food is consistently delicious and the service is always fast, friendly and courteous.
They act as if they appreciate us being there as much as we appreciate them.
I just need real silverware please! 😉

Owner response