American restaurant, Breakfast restaurant, Diner, Family restaurant, Gift shop, Lunch restaurant, Takeout restaurant, Restaurant, Southern restaurant (US), Traditional American restaurant
It was a Sunday late afternoon about 3 PM maybe 330 it was not busy they’ve been advertising on their menu “fried chicken “ we got the fried chicken and home style chicken. My boyfriend chose the fried chicken. He said it looks a little dark on the breading but he ate it because he was starving. He said they must use old dirty oil! About hour and a half later, he got really sick !!! They kinda got the order right. The cornbread was slightly burnt and we spent more time trying to babysit the waiter asking for things that you should already have. We work hard for our money and there’s no way in the world I would ever serve something that is not acceptable to served my family . What’s happening to Cracker Barrel for quality? It has changed. And the oil is dirty again And I guess nobody really cares anymore. I believe in treating people with dignity and respect and that means serving food that is respectful to people that are trusting consistent quality. If they didn’t have the store in the atmosphere this place would be shut down if it keeps continuing word will get around and people will stop going to your restaurant.
I've been coming to this location for sometime, as it's local, however the wait and result may be worth traveling.I order the same breakfast when I come and Normally have the same waitress.The food is really taking a turn and I understand that at times maybe trainees, but..My waitress is friendly and keeps my coffee coming and let's me know she's keeping an eye out.I'm Normally understanding and patient but it's the norm now.I hope these things are corrected.
Owner response
We’d like to make your next experience a 5-Star visit.Please contact us here: https://guestrelations.crackerbarrel.com/s/contactsupport
Food was barely room temperature. Table next to us was served cold coffee. Corn muffins were cold and so hard they couldn’t be split in half. Used to be good. Not anymore.I won’t be going back
Owner response
Oh no.We’d sure like to make your next experience better.Please let us know how: https://guestrelations.crackerbarrel.com/s/contactsupport
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