Cracker Barrel Old Country Store

It was incredibly busy, but our lovely waitress, Rochelle, and the amazing food absolutely made it worth the wait.
I will definitely be coming back again when I'm in the area!

Owner response

Cracker Barrel manager and staff went over and beyond to make sure my family had a wonderful Easter.
I ordered online, but mistakenly didn’t follow through.
As a result, I had no order to pick up as I thought I did.
When I realized my mistake the manager graciously offered to fill my order from my phone anyway, only because they had enough extra at the time.
I was so relieved and appreciated the kindness shown to me.
The order was filled right away, right there on the spot as I waited.
The wait wasn’t long either.
They are the best and highly recommend Cracker Barrel for dining and ordering.
The food was amazing too.
Our family had a blessed Easter.

Owner response

Unfortunately our visit was not a pleasant one. Our waitress was pushy and rushed us while we were ordering.
Our drinks were brought out and she could clearly see we were still looking at the menu yet was standing their asking us if we were ready to order. So we ordered. When she brought our plates she sort of slammed mine down so hard It was not with great care.
It was very tense with her and she just seemed rushed and her presentation with us while ordering was just like she didn't care.
I asked her where sides were on menu and she said on the back. Did not help show me where sides were Just stood there looking at me. No smile no warmth. Made visit very uncomfortable. Food was not up to par. The dumplings were horrible. The side that came with our meal was so bland.Not a piece of chicken in it.
It tasted like flour and water only.No taste and gummy. I'm glad I didn't order a bowl of dumplings.
The biscuit and corn bread were hard and my chicken fried chicken was over cooked and breading was hard it actually felt like it was cutting my insides of my mouth trying to eat it. White gravy on it was cold.
On a good note bloody Mary saved my dinner.It was reasonably priced and very good. So service and food quality was very poor. I can't believe we paid for our meals that were poorly put together and our waitress was in a hurry and really just poor service.
Might of been end of her shift so we were not her priority and it really was a horrible experience.
We left very unfulfilled. What a waste of money that was.