Mexican restaurant, Burrito restaurant, Caterer, Fast food restaurant, Gluten-free restaurant, Takeout restaurant, Restaurant, Taco restaurant
Situated in The Gateway, Costa Vida brings a fresh twist to fast-casual Mexican dining in Salt Lake City. Renowned for its burritos and tacos, this trendy spot offers a variety of comfort foods, including healthy options and vegetarian choices, all at an affordable price. While many diners praise its quick service and family-friendly atmosphere, some have noted inconsistencies in food quality and staff attention during busy hours. Outdoor seating is available, perfect for enjoying your meal in the sunshine. Whether you're grabbing a quick lunch or catering a gathering, Costa Vida strives to please.
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I absolutely love Costa Vida I go to the one on foothill drive all the time.I have never had a problem.This Costa Vida ...Was terrible.I have a severe allergy to gluten, but when I told the server that I needed gluten free she rolled her eyes at me.She the proceeded to cross contaminate the tortillas which will make me extremely sick.I told her this and then asked for a salad with a tortilla.But, there was no lettuce cut, even though the store was just about empty when we came in. Extremely disappointing for an establishment that I normally love.Don’t know if this was just the workers on the management at this location.
Owner response
So sorry to hear about your experience☹! Please contact us at feedback@costavida.com and be sure to include your review so we can make things right!
Went in on 7/4/24 at 3pm.Natalia was rude.Talked to supervisor who appeared to care, but...oh, well.
Owner response
Thanks for your review! So sorry for your experience☹! Your comments will be sent to the management team to address with their staff! Thank you!
I ordered catering for a party and they delivered the food.The food was a little warm.But they didn't bring the sterno flame for underneath like they said they would because I knew it was going to be colder in the evening.When I called them they said the were going to come back and bring it.But they never showed and then I got a text saying it was cancelled the order.They offered a reduced price which technically was nice but my guests got cold food for the party.The discount doesn't mean much at that point.
Owner response
Thank you so much for reaching out.We are taking this matter very seriously and have escalated our team to inspect this.We received your voicemail and someone will be reaching out to you shortly.Thank you again for your feedback.
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