Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 1528 Georgesville Rd, Columbus, Ohio, 43228, US
Telephone: (614) 853-4245
Price range: $
Rating: 3.70

Mexican restaurant, Caterer, Fast food restaurant

Location: 1528 Georgesville Rd, Columbus, OH 43228, United States
Phone: (614) 853-4245
Price: $

Opening hours

Sunday: 10:45 am-11 pm
Monday: 10:45 am-11 pm
Tuesday: 10:45 am-11 pm
Wednesday: 10:45 am-11 pm
Thursday: 10:45 am-11 pm
Friday: 10:45 am-11 pm
Saturday: 10:45 am-11 pm

Food & drink

Vibe

By owner

Street View

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Reviews

Me and my 2 daughters come in several times a week.
Tonight was an experience that deserves someone to hear! Usually the staff aren’t friendly, on their phones and not customer focused! Tonight, TY was the difference! He set the tone and the vibe- customer focused while building the team up! Waiting for steak tonight wasn’t an issue - I enjoyed waiting 6 minutes while watching Ty interact with customers and team members! Please add him to more evening shifts! Even the young men behind me were talking about how great his customer service was! 10/10 tonight and that’s even waiting for food to be prepped!

Just avoid this location at all cost, the management team doesn't understand how to properly stock for the store so it's consistently out of items.
The staff is never friendly or efficient so you end up waiting forever to find out in a rude manner they don't have much to offer...do better, have pride in something other than your self proclaimed sexual orientation.

This place is one of the worst Chipotle I have been to.
First, the lines were unnecessary out the door.
The whole crew from the kitchen staff to the Manger all had nasty attitudes.
They would ask for your order just to turn around and talk to coworkers.
The Manager will slam your food around, and give you things you didn't ask for.
The atmosphere is toxic as soon as you walk in.
I left the bowl and bad energy there with them.

Owner response

Thanks for sharing your feedback.
Reach out to us here: https://www.chipotle.com/contact-us so we can help.