Donatos Pizza

Name: Donatos Pizza
Address: 350 Norton Rd, Columbus, Ohio, 43228, US
Telephone: (614) 878-8500
Price range: $$
Rating: 3.90

Pizza restaurant, Delivery service, Takeout restaurant

Location: 350 Norton Rd, Columbus, OH 43228, United States
Phone: (614) 878-8500
Price: $$

Opening hours

Sunday: 11 am-12 am
Monday: 11 am-12 am
Tuesday: 11 am-12 am
Wednesday: 11 am-12 am
Thursday: 11 am-12 am
Friday: 11 am-1 am
Saturday: 11 am-1 am

Food & drink

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Pizza

By owner

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Reviews

We used to love this Donatos but it keeps going farther down hill.
I understand being short staffed but we had to wait an additional 25 min over our “ready time” and then the pizza they brought out looked horrible.
The cinna bread was burnt and super dry and our serious cheese pizza pretty much got tossed in the trash.
I’d avoid this location if you can.

I called Donatos Pizza location is 350 Norton rd and I ordered $40.37 for food and I never received the food and I had to wait till the next day to call again to speak with a manager regarding the delivery of my food or money and the manager said that that he didn’t see my name or address in their system to deliver food for.
I then tried calling for a second time to speak with another manager in the morning and she said that she didn’t my name or address in the system and that I need to get a hold of my bank to get a refund back.
I thought that it should be donatos pizza to give me the refund.
The two managers that I spoke with was very Impatient, rude and disrespectful they wouldn’t give me corporate number to be able to do the dispute with corporate.
This isn’t how you do business of any kind.
I will never eat at this location ever again nor recommend anybody to eat there.
This location steals money from people.

I love their food, everything since I get delivery, but ever since they partnered up with Doordash to do their deliveries...the food is declining with orders done wrong.
I was even told it was Doordash by one of the drivers.
Not sure how a hand-tossed pizza with extra cheese, ham and pepperoni and light baked is so hard to do or understand.
I dislike burnt things, it makes me sick. Twice now did I get the wrong order with overly burnt pizza, barely any cheese, missing extra toppings or some toppings in general. Edit: NEVER ordering anymore.
Gave them one more chance and they bloody given me a pizza with no damn cheese! It only had ham on it! Seriously?!

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