Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 4984 S Power Rd, Mesa, Arizona, 85212, US
Telephone: (480) 988-6935
Price range: $
Rating: 3.70

Mexican restaurant, Caterer, Fast food restaurant

Located in the bustling Gilbert Gateway Towne Center, Chipotle Mexican Grill offers a casual dining experience with a trendy vibe. Known for its fast service, this Mexican eatery is ideal for a quick lunch or dinner, featuring a menu rich with comforting burritos, bowls, and vegetarian options. While many appreciate the ambiance and outdoor seating, some guests have experienced service hiccups and inconsistent food quality. Despite the mixed reviews, families will find it welcoming, complete with a kids’ menu and pet-friendly outdoor space. Enjoy the convenience of takeout or no-contact delivery service.

Contact Info

Location: 4984 S Power Rd, Mesa, AZ 85212
Located in: Gilbert Gateway Towne Center
Phone: (480) 988-6935
Price range: $

Opening hours

Monday: 10:45 am-11 pm
Tuesday: 10:45 am-11 pm
Wednesday: 10:45 am-11 pm
Thursday: 10:45 am-11 pm
Friday: 10:45 am-11 pm
Saturday: 10:45 am-11 pm
Sunday: 10:45 am-11 pm

Services

Outdoor seating
No-contact delivery
Delivery
Takeaway
Dine-in

Fast service

Lunch
Dinner
Solo dining

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Alcohol
Beer
Comfort food
Healthy options
Late-night food
Organic dishes
Quick bite
Vegetarian options

Lunch
Dinner
Catering
Seating

Toilets

Casual
Trendy

Groups
LGBTQ+ friendly
Tourists
University students

Accepts reservations

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Free of charge street parking
Free parking lot

Dogs allowed outside

Food & drink

Vibe

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Add Your Review

Reviews

Thee WORST...
I ordered from here via door dash.
I ordered chips and guacamole which is $10.80 (by the way) and it didn't get put in the bag.
I started to eat my burrito Bowl that I ordered and chicken was so burnt and that wasn't all...
I found hair in my food.
(So disgusted) and disappointed.
I feel like hairnets should be a thing there..
So disappointing especially spending the amount of money when there is no quality.

Owner response

We can use this one: Thanks for sharing your feedback.
Reach out to us here: https://www.chipotle.com/contact-us so we can help.

Normally they were filling my bowl up pretty good, but the last two times they severely under filled my bowl.
If I'm spending $15 on a bowl I shouldn't have a bowl that's only two thirds filled...
The line is always so long at this location, and during lunch hour only 2 employees working betweem line and register.
This location is getting sloppy.
Go to a different location.
The drink station is also always trashed.

Today was my second bad experience at this location so I’m done trying it out.
Today our pickup time was supposed to be 4:20, I got a notification at 4:23 that our food was ready to be picked up and was in one bag.
Nothing was on the shelf, so I waited a couple of minutes until the cashier didn’t have any customers and inquired about it, letting her know the app was telling me it was ready.
She just said it would be out soon and didn’t bother to go check.
She watched me stand there for another ten minutes where she had tons of opportunities to go to the back (no customers), and even did go in the back once to get more cups, but never bothered to check with the workers back there.
I had to finally stand right next to the register and work on making eye contact with the gentleman in the back to inquire about our food - it had just been sitting on a shelf in the back, they forgot to put it out.
And I tipped for some unknown reason! Second time I’ve experienced this, that’s enough for me.

Owner response

Thanks for sharing your feedback.
Reach out to us here: https://www.chipotle.com/contact-us so we can help.