Mexican restaurant, Bar, Latin American restaurant
Food & drink
Chimichanga
By owner
Street View
Stopped in prior to our flight.There were plenty of tables available around noon on a Thursday.Service was good and we enjoyed our meal.My wife had the Chimi and I had the Baja Burro.Both were large and very filling and tasted great.
Owner response
Thank you Rob!
The service was awful.The waiter never checked on us, or drinks were never refilled, and the staff was rude.The waitress that we flagged down had to go get our waiter, to tell us to get it bill, and then he took forever to give it to us.....then he took forever to come back and get us checked out. They don't offer chips and salsa while you wait.The food we did order was disgusting.The beans seemed old, the rice was not cooked enough, so it seemed tough. The table was clean but the restaurant area was too warm to enjoy sitting there. Overall, I would not recommend eating here EVER!
Owner response
Laurelie, we are very sorry to hear about your recent experience and really appreciate you reaching out to let us know.We hope you will give us a chance to give you an exceptional experience.Could you please reach out to us at social@macayo.com with your phone number and/or email address so we can contact you directly? Please and thank you!
Sat at the bar, ordered food to go, waited for over an hour, ran out of chips and salsa and was never asked if we wanted more.I had to request from the bartender for a refill and then sat with an empty glass for 45 min.I understand if things are busy, but it wasn’t just me with an empty glass and no chips or salsa, it was multiple people.Ended up leaving cash to pay for my 2 drinks and going else where to eat.
Owner response
We are very sorry to hear about your recent experience and really appreciate you reaching out to let us know.We hope you will give us a chance to give you an exceptional experience.Could you please reach out to us at social@macayo.com with your phone number and/or email address so we can contact you directly? Please and thank you!
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