Mexican restaurant, Caterer, Fast food restaurant
I Doordashed two bowls, and they arrived fresh and loaded with toppings! Usually when I Doordash, my order comes short or cold, but the opposite for this Chipotle location.A pleasant surprise.I ordered brown rice with chicken, corn/tomato salsa, pinto beans, sour cream, and chips on the side.My bowl was heavy both times! Definitely worth the money.
Not really great - have typically been a fan of Chipotle, but kind of feels like quality control is slipping.The portions varied wildly and got a massive amount of sour cream after having asked for a little.Got charged for a soda that I didn't ask for and didn't get chips I asked for - went back up to get the chips, but they were notably stale and we didn't even want to finish the one tiny bag.I came in because I had a gift card, which they could not get to show up for like 5 minutes, so I felt like I was holding up the line.Sadly, I don't think I'll be back. The attached picture was two bowls that should have been identical in ingredients except one with corn.The one on the left had about half the contents of the other and a ridiculous amount of sour cream 🤷🏼♂️
Owner response
We can use this one: Thanks for sharing your feedback.Reach out to us here: https://www.chipotle.com/contact-us so we can help.
I spent 12 bucks to get half of my chicken quesadilla empty.My online order was ready when I got there but 3 of the employees just stared at me instead of handing over the bag, until one of them came out and finally did it.The rest were socializing and eating chips out of the containers.Customer service has gone completely down the drain.Please listen to the other reviews when they say not to come here.
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