Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 3605 N 147th St, Omaha, Nebraska, 68116, US
Telephone: (402) 498-3633
Price range: $
Rating: 3.90

Mexican restaurant, Caterer, Fast food restaurant

Location: 3605 N 147th St, Omaha, NE 68116, United States
Located in: Shoppes At Grayhawk
Phone: (402) 498-3633
Price: $

Opening hours

Sunday: 10:45 am-11 pm
Monday: 10:45 am-11 pm
Tuesday: 10:45 am-11 pm
Wednesday: 10:45 am-11 pm
Thursday: 10:45 am-11 pm
Friday: 10:45 am-11 pm
Saturday: 10:45 am-11 pm

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Reviews

As you can see, the veggie bowl is made with guacamole.
In the second picture there was no guacamole on my veggie bowl.
I ordered for delivery and unfortunately had to drive all the way to this chipotle that made my order incorrectly.
When I arrived, the worker said the veggie should come with guacamole.
I said mine didn’t have it, then they said I’d need to order it, well I clearly did and someone’s not doing their job right.
Please train your employees better so you aren’t wasting your customers precious time.

Owner response

Thanks for sharing your feedback.
Reach out to us here: https://www.chipotle.com/contact-us so we can help.

Chipotle is always a nice spot if you need something quick and consistent.
I've had a few times where my order was made incorrectly, but through their app they've been able to credit my account.
Their sofritas is delicious :)

Owner response

Thanks for sharing your feedback.
Reach out to us here: https://www.chipotle.com/contact-us so we can help.

I have visited this location many times over the last year.
Without fail, every time I visit, there is something they are out of.
It has been rice, guac, meats, chips, and other Chipotle necessities.
The most recent trip this evening, the guac was completely gone.
No apology, no explanation.
Just the server telling me “no, I don’t have any”.
Do you maybe want to make some? It seems like this location does the absolute minimum necessary to serve their customers.
I am a huge Chipotle fan, but I’ll be using a different Chipotle from here on out.