Chinese Restaurant Empire Chen

I really wish I had read the reviews before ordering from here.
Yes, the food and service truly is awful.
Heed their warnings and mine.
Although the restaurant is 7 minutes away, delivery took an hour.
The food was cold upon arrival, which was frustrating, but I would live.
What they served, however, should embarrass them.
The sweet and sour chicken and French fries appeared to be lathered in grease, perhaps from old food being deep fried multiple times, and the moo shu beef was more of a moo shu stew.
Needless to say, we ordered pizza instead.
This was my first and last time ordering from Empire Chen.

The Curry Chicken 🌶️ was tasty & delicious! The service was phenomenal! I would eat here again! The lunch specials are affordable & the portions absolutely generous! I enjoyed the experience overall!

This place has the worse customer service ever.
The driver took my food to an incorrect location.
Lied and said he handed it to me.
Sent a photo of the food on a door handle of some type of business that was NOT my home or address.
I called for 2 1/2 hours for the run around.
They lied and told me the boss was on her way to me, for only to have 2 guys showing up with the food from the wrong address that they picked up and gave to me cold.
The guy had the nerve to tell me I will get a free soda next time.
There will never be a next time.
Mistakes happens but to give me a close to 3 hour run around was so unprofessional.
They was so cheap they didn’t even make a fresh order to give me.
They just have the driver fetch the 2 1/2 hour order to give to me.
Now see this picture and you will see that this is not a place of residence