Chick-fil-A

Name: Chick-fil-A
Address: 3770 Lake Boone Trail, Raleigh, North Carolina, 27607, US
Telephone: (919) 785-2799
Price range: $
Rating: 4.50

Fast food restaurant, Breakfast restaurant

Location: 3770 Lake Boone Trail, Raleigh, NC 27607, United States
Phone: (919) 785-2799
Price: $

Opening hours

Sunday: Closed
Monday: 6 am-9 pm
Tuesday: 6 am-9 pm
Wednesday: 6 am-9 pm
Thursday: 6 am-9 pm
Friday: 6 am-9 pm
Saturday: 6 am-9 pm

Food & drink

Vibe

Comfort food

Chicken sandwich

Burger

By owner

Street View

Menus and Prices

Add Your Review

Reviews

I have never left a negative food review before, but I went to this CFA today at 12pm and they forgot all of my sauces, salad condiments, icecream and dressing.
Additionally this was the salad they gave me.
Half full.
Seems like a waste of $20.
I understand that they are busy during lunch rush (I used to work at a different cfa), however forgetting THIS much just seems like pure carelessness.

Owner response

I am sorry to hear that this was your experience.
If you would be willing, we would like to hear more about it and can have our guest experience team member contact you to discuss how we can rectify this for you.
If you would send an email to marketing@cfalakeboone.com with contact information, a guest experience team member will contact you within the next 48 hours. We always appreciate feedback and want to continue to improve the guest experience.

This is the fifth time in a row the fries have been this low.
In the past they were overflowing.
This place has been getting worse and worse over the past couple years.
Also they only give one dressing per salad.
It used to be two.
For a 10 dollar salad I should get more than one dressing.
I will take my business somewhere else if they do not improve soon.

Owner response

Good afternoon Charles, I am sorry to hear that this was your experience.
If you would be willing, we would like to hear more about it and can have our guest experience team member contact you to discuss how we can rectify this for you.
If you would send an email to marketing@cfalakeboone.com with contact information, a guest experience team member will contact you within the next 48 hours. We always appreciate feedback and want to continue to improve the guest experience.

Unfortunately this location seems to be suffering from poor management and is becoming just as terrible as the location on Glenwood.
Visited this location and I had placed a drive thru mobile order.
I was told to pull around front to wait for my food (which was just chicken nuggets and fries so nothing special), and that they would bring the food out to me.
Waited for 20 minutes then I went inside the store inquiring about my order and they acted as if they had no clue what I was talking about so I had to tell them what I ordered again.
I was barely able to walk due to medical issues, hence the reason I chose drive thru pickup so it was a terrible experience all together and I would not recommend this location.
The kids working in there have no clue how a business should operate.
Do better Chick-fil-A!

Owner response

Reservations