Chick-fil-A

Name: Chick-fil-A
Address: 4925 Outer Loop, Louisville, Kentucky, 40219, US
Telephone: (502) 969-5090
Price range: $
Rating: 4.60

Fast food restaurant, Caterer

Location: 4925 Outer Loop, Louisville, KY 40219, United States
Located in: Jefferson Commons
Phone: (502) 969-5090
Price: $

Opening hours

Sunday: Closed
Monday: 6 am-10 pm
Tuesday: 6 am-10 pm
Wednesday: 6 am-10 pm
Thursday: 6 am-10 pm
Friday: 6 am-10 pm
Saturday: 6 am-10 pm

Food & drink

Vibe

Comfort food

French fries

By owner

Street View

Menus and Prices

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Reviews

I am so disappointed in the service I received from chick fil a, this was the worst experience with this restaurant I have ever had in my life.
I ordered a Cobb salad and was not told they did not have egg which was not known until we got home.
I called and spoke with supervisor Andrew who told me there was nothing he could do because I got food… I said I don’t understand I have not eaten anything and want to bring it back he said again although the customer service person did not tell us they ran out of egg he could not help me because they have already given us food and there was nothing he could do.
How rude!!! So you’re telling me that although you did not tell me that you ran out of eggs for the Cobb salad I still have to eat it?!? Andrew has the worst customer service I have ever received at a chick fil A and I am definitely calling corporate!!!! This location needs to do better! Andrew needs training and maybe a new job because management is not it for him.
He does not have the “ My Pleasure” attitude that I am used to…..
Very disappointing!!!

When you walk into a Chick-fil-A at least one employee will say “Welcome to Chick-fil-A.” However, no employee said this to us; but the senior citizen lady working in the lobby was attentive to our drink refills. We had 1 Chicken Sandwich meal, one 8pc Grill Chicken Nuggets meal, and a Spicy Chicken Deluxe (with pepper jack cheese).
My Spicy Chicken sandwich wasn’t really hot; you can see that it wasn’t hot enough to even melt the cheese.
This sandwich is good; WHEN IT'S HOT.

I'm a fan of Chick-fil-A ,but this one is not my favorite.
I live extremely close to I this location so I visit it 5 times a week at minimum.
The parking lot is difficult to get in and out of at times.
They are always busy but handle that great with a smile and speedy service as expected!

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