Fast food restaurant, Breakfast restaurant, Caterer, Chicken restaurant, Delivery service, Family restaurant
So, the speed of service here has been bad for a long time.I have sent a letter with no response to chic fil a a couple of times.I can’t remember the last time my order was correct but this location is very convenient to my house and to feed my kids, however it lacks so much.Please do better for our neighborhood and the families you serve.
Owner response
Alexyssa, Thank you for your response.We look forward to improving for a better experience!
I ordered a regular roll instead of the multigrain and they gave me no roll instead ): I didn’t realize until I was already home.Sauce was not included either.
Owner response
Erin, Thank you for your response.We look forward to improving for a better experience!
Unfortunately, I'm editing my original review from a 5 Star to a 1 Star review. I have eaten at this location at the Rivergate Mall since 2007 --- over 17 yrs.The food was always good but I have noticed the decline in the quality of food for the past two years. The food has just become overly too salty --- almost inedible.In particular the chicken nuggets.This afternoon, I came in and ordered the usual chicken sandwiches, fries and nuggets for me & and my family.You can taste the salt in the chicken sandwich, the fries were pretty good but so dry.However, nuggets were way too salty.I almost threw them out.Another patron also complained about the amount of salt in the nuggets. Every time I say, let me give them another try but the food just gets saltier and saltier.How very disappointing.😩 Today I've decided that I no longer going to eat at Chick-fil-A.You guys seriously need to reduce that amount of salt in your chicken sandwiches and nuggets.The first note that I should get when I take a bit of the chicken sandwich or nuggets is Chicken NOT a bucket of salt!!!!
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