Chicago's Pizza Geist

Name: Chicago's Pizza Geist
Address: 8150 Oaklandon Rd #116, Indianapolis, Indiana, 46236, US
Telephone: (317) 361-4944
Price range: $$
Rating: 4.30

Pizza restaurant, Buffet restaurant, Pizza delivery, Pizza takeaway, Salad shop, Sandwich shop

Location: 8150 Oaklandon Rd #116, Indianapolis, IN 46236, United States
Located in: Geist station
Phone: (317) 361-4944
Price: $$

Opening hours

Sunday: 11 am-9 pm
Monday: 11 am-9 pm
Tuesday: 11 am-9 pm
Wednesday: 11 am-9 pm
Thursday: 11 am-9 pm
Friday: 11 am-10 pm
Saturday: 11 am-9 pm

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Reviews

It's good -- had the lunch pizza buffet and salad bar.
Waitstaff was attentive and let us know when the vegetarian pizza my guest ordered was ready. Would like to see labels to show what the pizzas are because many look the same. Even at peak lunch time (12:30pm), some of the pizzas were room temp and cheese sauces were cold -- needs to be a way to keep them warm.

Owner response

Mark, thank you for the great feedback.
We will address the issues you mentioned.
Thank you for the staff compliments, we're very grateful to have such wonderful employees.
We hope to have you back in again soon.

Craving a good pepperoni breadstick and these were it! Customer service was great.
I ordered the pepperoni breadsticks with nacho cheese and marinara sauce and a root beer.
Everything was fresh and delicious.

Owner response

Nice! Thank you for choosing us to enjoy pepperoni breadsticks! Glad you had a great experience with our staff and enjoyed the food!

Do not come here ever!!!! The entire experience for me was terrible.
The lady who was serving me took 20 minutes just to get me and my family’s order.
She was so rude about it just because my daughter was Autistic.
Saying rude things like: “Acoustic or what?” And “She’s special alright.” It made the entire experience terrible for us.
We still stayed though, but that was clearly a mistake.
We ordered 4 things.
Those 4 things took an entire hour.
It was 2 kids pizza, and 2 drinks.
We had to ask staff many times for how long it would take.
After the hour, our food came, looking straight out of the freezer and heated form the microwave.
Again, do not come here ever!!!!

Owner response

Hi Luan, We're truly disturbed by your review, as this simply did not happen at our establishment.
Is it possible that you have the wrong business? The owner works in-store and has hand-picked each of his staff, and he can say for certain that none of his staff would choose to mock an Autistic child or treat a customer poorly in any way.
The other discrepancy is the order- we did not have an order with 2 kids pizzas all day.
Also, if this was truly your experience, this would have warranted getting a manager involved during your visit, which also did not take place.
We truly value each of our customers and have incredibly high service standards.
We're deeply troubled that you would choose to leave such a dishonest review.
If you'd like to have a discussion with the owner, he'd be more than happy to speak with you.

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