Cheba Hut "Toasted" Subs

Name: Cheba Hut "Toasted" Subs
Address: 3700 Ellison Dr NW, Albuquerque, New Mexico, 87114, US
Telephone: (505) 897-5926
Price range: $
Rating: 4.50

Sandwich shop, American restaurant, Bar, Caterer, Deli, Family restaurant, Lunch restaurant, Meal delivery, Takeout restaurant, Restaurant

Location: 3700 Ellison Dr NW, Albuquerque, NM 87114, United States
Phone: (505) 897-5926
Price: $

Opening hours

Sunday: 10 am-12 am
Monday: 10 am-12 am
Tuesday: 10 am-12 am
Wednesday: 10 am-12 am
Thursday: 10 am-2 am
Friday: 10 am-2 am
Saturday: 10 am-2 am

Happy hours

Sunday: Closed
Monday: 3-6 pm
Tuesday: 3-6 pm
Wednesday: 3-6 pm
Thursday: 3-6 pm
Friday: 3-6 pm
Saturday: Closed

Delivery

Sunday: 10 am-11:30 pm
Monday: 10 am-11:30 pm
Tuesday: 10 am-11:30 pm
Wednesday: 10 am-11:30 pm
Thursday: 10 am-1:30 am
Friday: 10 am-1:30 am
Saturday: 10 am-1:30 am

Takeout

Sunday: 10 am-11:30 pm
Monday: 10 am-11:30 pm
Tuesday: 10 am-11:30 pm
Wednesday: 10 am-11:30 pm
Thursday: 10 am-1:30 am
Friday: 10 am-1:30 am
Saturday: 10 am-1:30 am

Access

Sunday: 10 am-12 am
Monday: 10 am-12 am
Tuesday: 10 am-12 am
Wednesday: 10 am-12 am
Thursday: 10 am-2 am
Friday: 10 am-2 am
Saturday: 10 am-2 am

Online service hours

Sunday: 10 am-11:30 pm
Monday: 10 am-11:30 pm
Tuesday: 10 am-11:30 pm
Wednesday: 10 am-11:30 pm
Thursday: 10 am-1:30 am
Friday: 10 am-1:30 am
Saturday: 10 am-1:30 am

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Reviews

This is the third time at this location they've messed up my order.
I went to enjoy a sandwich, added ham to it, but it was not included.
My wife asked for turkey in hers, but it was not added either.
After I addressed the issue, one of the girls brought a bowl of ham, slammed it on the table, and walked away.
I talked to the manager, who said both sandwiches were meatless.
I insisted I ordered ham in mine and turkey in my wife's.
The manager and another worker started yelling at me, very unprofessional.
I will not be returning to this location again, even though it is my son's favorite restaurant.
This poor customer service experience has made us not want to come back.
The picture below is the bowl of turkey she slammed on the table just thought I'd add it for you to see the picture below

Owner response

Hi Josh, thanks for taking the time to leave us this feedback, this is unacceptable by our standards! We're super bummed to hear about your poor experience and have addressed this with the shop management to make improvements.
Please email us at abq-cottonwood@chebahut.com so that we can make this right for you.
Thanks!

Can I please get a little more sub with my mayo and mustard...
When it comes to the food and the service this is not the first disappointment (at this particular location), but it will be the last.
Otherwise, the OG Cheba Hut on Central rocks! Strike 3 you're out Cheba Hut on the Westside!

Owner response

Hi teesh, thanks for taking the time to leave us this feedback! We're super bummed to hear about your poor experience and have addressed this with the shop management to make improvements.
Please email us at abq-cottonwood@chebahut.com so that we can make this right for you.
Thanks!

Came in at 12:30am got service right away .
We ordered to go but ended up eating inside and both Damien F and Manny came and checked on us while we ate.
Definitely recommend coming in at anytime 😌✌️

Owner response

Far out, Niya! Thanks so much for taking the time to share this feedback with us! We're stoked to hear that you enjoyed your visit to our 24 shop and look forward to seeing you again soon.