CAVA

We had a great first time visit to a CAVA.
The restaurant here is a new location with easy parking right near all the great places in Alliance Town Center.
The staff was friendly and helpful.
The food was generous portions and we enjoyed each of our dishes. The bowl and a Pita is what we tried and was happy with each.
We were pleased with being able to pick and add in what we wanted and customized options. We liked that it was fresh ingredients and the grilled chicken had excellent flavor.
Not plain but packed with flavor. We will be back to try other items and recommend you giving them a try.

I really enjoyed dining at Cava.
I had no expectations going in, and came out loving it.
The restaurant is very clean.
The staff were working hard to make sure the tables and counter tops were kept sanitized.
Their menu is the perfect size.
I didn’t feel overwhelmed when trying to decide what to order.
Their ingredients are incredibly fresh.
Nothing tasted like or looked like it had been sitting for an extended period of time.
I found their pricing to be reasonable… Two bowls cost $28.

My order was incorrect for a web order.
The manager who called himself John when I asked his name was very rude, passive aggressive, and condescending, to the point where it be thought he has a racial bias to people of color.
I asked for my order to be put in a new bag since they put my order in the bag with someone else’s food.
Harper/John was changing the bag as he did, he said it was a waste of bag in a passive aggressive manner as he threw the bag away.
He did not want to give me another bag, but the person who was not there, he was happy to give another to because he put that person’s order quickly into another bag.
When putting my order in another bag, he left out the pita and the sauce.
He threw the pita into my bag.
He tried to argue with me about the sauce.
It was sitting by the other bag.
I saw that he left it out.
I had to tell him three times the sauce was by the other bag.
He asked to look in my bag, and he asked what kind of sauce even though I told him it was over by the other bag.
I asked for the manager that was over him.
He did not want to give me the information, but gave me a name of Brittany Szikizi, which does not sound like a really name.
I Googled it, and no one comes up.
I also asked for a corporate number or contact.
He told me to Google it.
He lacks in customer skills and tact.
He told that he felt uncomfortable, so I guess he was going to call the police on me for asking for his manager and the corporate information.
He started to say that he was uncomfortable, so I guess he was going to call the police on me because I asked for the contact information to report my encounter with him.
When calling another store, they quickly gave me the information to contact corporate.