Seafood restaurant, American restaurant, Family restaurant, Fast food restaurant, Fish & chips restaurant
A friend and I went thru the drive thru.I told them to begin with I had 2 orders The lady let out a sigh as if I were bothering her.Got to the window and we gave her our money. I told her my friend would like some tartar sauce.When we got our food, before pulling off I asked her did she give us tartar sauce. She said yes. Needless to say there wasn't any.Her attitude leaves allot to be desired.Should not work for the public. It will be awhile before I return
Owner response
Cathy, we're so sorry to hear that our service wasn’t up to par.Can you reach out to us at https://www.captainds.com/contact-us/ and share a few more details? We’d love to follow up with you directly.
Fish full of grease and absolutely nasty.Hard cold fries.Small portions and the cost is way too high.My fish box opened and it all was in the bottom of the bag.Never again.Black women would barely open the window because it was cold, help is yelling in thebackground.It's a real mess here.Avoid this location.
Owner response
We're so sorry for the quality of food you were served, Carl.Can you reach out to us at https://www.captainds.com/contact-us/ and share a few more details? We’d love to follow up with you directly.
You order ONLINE so you don't need or have to go in, last 4 times go THROUGH drive thru, no problem. New Young girl just couldn't seem to reach behind her and hand me the bag.Had a long day, if I wanted to go in I would have not went through the trouble of ordering and paying ONLINE
Owner response
Ange, we're so sorry to hear that our drive-thru service wasn’t up to par.Can you reach out to us at https://www.captainds.com/contact-us/ and share a few more details? We’d love to follow up with you directly.
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