Cali Burrito Co

Really disappointed that the rating for this place is so high, I feel tricked.
We had to wait over an hour and didn't even have a place to sit...
The food is not as expected, mediocre at best.
The tacos are tiny, kid sized or "street tacos".
We had to eat in our car after waiting the hour for our food.
Will not be returning.
$40 for the food shown, no drinks.
Also the nachos that come with the kids meal don't have any cheese that come with it.
It's just chips, and some are overcooked as you can see in the photo, but the food was cold.
Notice on the cheesy nachos, the cheese isn't even melted.
I don't have anything positive to say about this place other than the staff was friendly.
I prefer Taco Bell over Cali Burrito Co.
😬 Yikes. Also, I'm super annoyed that I had to wait an hour and they don't even have a bathroom for customers.
Management needs to do better.
If I'm paying $40 and can't even sit in the restaurant, I should be able to use some toilet paper and a flush.
I'm super irritated if you can't tell.
😅 Edit: response to business - How exactly was I supposed to ask one of your three very busy staff members if they had a restroom? Usually people have the restroom marked...
I found a room that said for employees only, and a broom closet.
Two other doors that were incorrectly marked I suppose.
The meat that was on my fries had about 25% fatty chewy pieces.
The quality was subpar to say the least.
If you knowingly are going to be busy, a functional restaurant will staff more members for those days.
It is not my responsibility to wait longer, nor to order my food through a third party service.
As I stated previously, I will not be returning so there is no need for me to message you privately.
I do feel that it is my responsibility to warn others about my experience though.
You should take my constructive criticism to improve your business rather than becoming defensive.
❤️

Owner response

I love the fish tacos! My favorite in town.
The fish itself is a nice quality and thickness with amazing flavor and I love the pickled onions and garnish.
We also like the asada burrito.
It is huge! Great sauce.
Will definitely go back.

First time here & we were greeted immediately! Very polite and informational with all our questions.
We came in at lunch time and they handled a nice rush during the time we sat and enjoyed the delicious food! We had the 4 asada tacos & the large asada fries 😋 We will be back 💚