B&W Philly Steaks & Seafood

I ordered through DoorDash.
The food arrived piping hot, the seafood broil was on point.
It was the best I’ve ever had in Birmingham.
The crab was tender, buttery and sweet tasting.
I will be ordering from here weekly if they keep up the quality of food.

I ordered a shrimp Philly combo with the gourmet fries and an order of buffalo wings.
The Philly was BOMB 100/10 I do recommend.
Now the fries needed to be cooked longer, and the bacon on the fries was undone.
The wings were half coated with sauce, only coated on the top and nothing on the bottom.
Service was A1 though.

I will not go on fb or any other social media site to address the same issue.
They have already raised the prices $2-$2.50 to every item even to add a flavor.
The prices on the online menu and paper menu are inaccurate.
The boil bags barely has food in them for almost $30(shrimp and crab), and I had not touched it yet.
This is an addition to my orginal post..
My son and I went tonight.
I ordered the honey garlic wings, w/ranch and bacon fries, strawberry lemonade($14.38).
My son ordered the chicken philly, fries, and peach lemonade($12.78).
Both lemonades are absolutely, refreshingly delicious, but the prices are high.
I paid $30 for two combos.
The chicken is big wings, fried twice, very hard, and only had sauce drizzled across the top not even half covered.
I always post pics, but you cants really see the details of the chicken.
My son's sandwich barely had chicken on it, and both our fries were salty, tasted like they were soaked in salt before frying.
So, I did call back and said EXACTLY what I stated here, and even suggested to shake or cover the chicken in sauce, and add more than 6oz(her words) of meat in all that bread.
She remembered me, and told me she is a foreigner and did not understand what I was saying and no one else has ever had any issues with their food.
Imagine my surprise when I come to do a review and IT'S MORE THAN JUST ME that has issues.
They will not rectify or correct any order so don't bother.
DEFINITELY "WILL NOT" BE GOING BACK.

Owner response