Restaurant, Fast food restaurant
They deserve to be shut down.The âmozzarellaâ sticks may or may have not been expired because the cheese was a dehydrated piece of string and they were hard as rocks.The burger itself had moldy black lettuce.The bread was hard like cardboard and clearly stale.We called the store the âmanagerâ by the name of Gabriel was either high or drunk because he could barely form a sentence.Terribly experienced Iâm glad this was the first and last time I would ever order from this place.
I wish I could rate this place 0 starsâŚfamily and I wanted to eat inside the lobby, and we noticed that the store hours for the lobby was open until 10pm.We were there at 9âŚwhen we approached the place, the door was locked.We were confused because we could see a woman and two other children eating inside.After asking several times from the outside doors if the place was closed, we were approached by one of their employees (the woman you see behind the counter) saying theyâre closed.We politely asked why and her response was, âbecauseâ, with an attitude and gave no reason whatsoever.My family and I were disappointed for that workers rudeness and unprofessional service.The sign clearly states that the restaurant is open to the public til 10pm inside.Nothing occurred inside or outside the building for it to shut down the restaurant to the public.Super disappointed..
This is my second review in two weeks.The first review was five stars and is listed below.I'm afraid this one was more distressing and it is only 2 stars.The order took 11 minutes to come out and we were the only customers in the lobby with about six employees behind the counter.Besides taking too long, the burgers were a little bit dry.The fries and the onion rings were quite good.The manager seemed to be distracting the employees from getting the order out by giving constant directions to do things not related to servicing our order.It's a shame most of the new Burger Kings in the area have trouble on startup and getting the job done and that is satisfying the customer.(10:39 AM, January 4, 2020) It was a normal Burger King experience.One of my favorite places to go for hamburgers.I was surprised that the service and the food was very good considering that they have just recently opened.As a matter of fact their hours of operation have been reduced from 8:00 a.m.until 8:00 p.m.so that they can properly staff to provide the full service during their normal hours.We visited there on December the 24th just after lunchtime and the service was perfect.The place was fairly crowded and there were no issues whatsoever.That's really saying something since they've just recently opened. A special shout out to Shay who provided outstanding service with a terrific smile and cheerful attitude.
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