Burger King

Absolute worst experience I have ever had at a Burger King.
The manager was running the drive thru and the front counter.
Nobody but me and another gentleman weee in the lobby but we were basically ignored for the drive thru.
They had two workers in the grill area with one of them mentally challenged.
I’m not knocking on anyone mentally challenged but the manager had to continually give him instructions on what to do.
Even small tasks seems to be a challenge for him.
The manager also allowed a girl to use the restaurant phone.
She screamed and screamed on the phone for the entire 35 minutes I stood at the counter waiting to order and waiting for my food., Several people walked out.
Then I asked the manager to substitute a child’s toy for cookies and I was told I could not do that.
Since I had ordered a kids meal, The least the manager could have done was to fulfill my request since I had waited for so long.
This was an absolute mess.
I visited the restaurant on Thurs Aug 17, 2023.
This location won’t be open for long with that type of service.

Friendly customer service at the drive thru.
She was really hospitable.
But there was no menu for breakfast on the drive thru board.
I ordered a sausage and egg biscuit combo.
The tots were over cooked, hard and really greasy.
They gave me a bacon and egg, instead of sausage and egg like I ordered.
And the tea had maybe 5 cubes of ice.
Will not return to this location.

Was a brand new BK less than 2 years open and it's already permanently closed.
The lot is over grown and newer LED drive thru screens / menus are all busted or stolen..
In fact most of the new BKs with in a 10 mile radius in this part of Montgomery are closed..
It's a new normal here.
All the fast food restaurants are closing..
because they are terribly staffed...
or the staff is terrible...
or both.