Fast food restaurant, Breakfast restaurant, Hamburger restaurant, Restaurant, Southern restaurant (US)
Food & drink
Vibe
Comfort food
Biscuit
Fried chicken
Burger
By owner
Street View
Menu 1
Jack’s restaurants are a Southern take on fast food, with biscuits and other classic Southern sides.My husband chose the two piece fried chicken meal with coleslaw and mashed potatoes, and I had a grilled chicken burger.I love the high-quality shakes!
Owner response
Thanks, Sheralyn! We're happy to hear you were impressed with all our delicious food.Can't wait to welcome you back for more!
Didn't get order right after repeating twice.And had a little attitude.And the sweat tea I got tasted more like water than tea.
Owner response
This is very disappointing to hear, Roman.We do our best to meet our customers' expectations so we're truly disappointed to hear we have fallen short.We'll be sure to address these concerns with our Montgomery team and if you would like to further discuss any issues, we'd be happy to connect.Please reach out to us at tellittojacks.smg.com if you'd be willing.We hope to have another chance to serve and impress you.
The workers here are a joke! I came through the drive-through.The woman told me my amount didn’t say hello or anything, I went ahead and gave her my money.She gave me my change, closed the window talking about the eclipse, etc.I was mumbling to myself in the car about how she’s rude and she said excuse me do you have something you want to say to me? I finally told her yeah, you’re rude and I told her about herself and she didn’t like it.She said well I don’t feel like I was being rude.Well, I told her it doesn’t matter what you think about it, you were being rude.She then shut the window again and said something about my order; God only knows what they put on the food.And then she handed me my food and didn’t say anything and she said you can just pull off and I said well you can F off.She’s a fat black woman with braids, long braids.I went on ahead and called in and was explaining what happened to the person who answered the phone, I asked to speak to the manager, probably wasn’t even the manager.I had to repeat myself And I use the F bomb about the woman how rude she was and this woman said, well I wasn’t involved in that so you don’t need to cuss.I told her I said I am gonna cuss and I’m gonna cuss at you and the woman that was working at the window, y’all need to do better.I won’t be surprised if this location closes in three months..The majority of the reviews have been one star or two star reviews and I totally understand why.
Owner response
Hi Kelly, we are so sorry to hear this and take this situation very seriously.Please visit tellittojacks.smg.com/ and provide your contact information so we are able to reach out to you directly.Again, we are so sorry about this and our team will work diligently to make this right!
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