Buffalo Wild Wings

Boy oh boy where to begin.
Normally, my partner and I are extremely hesitant to visit Bdubs locations in our area, most in the Louisville area are filthy or/and are extremely slow even when completely dead.
This location tonight however, changed our entire outlook on future experiences.
The outside had signs mentioning of a new remodel - so we thought'd we give it a chance.
Upon entering we noticed this place was SPOTLESS and I mean it was CLEAN.
The surroundings alone was enough to make me wanna give 5 stars compared to other locations.
We get seated and the wonderful Thomas is our server.
Attention was paid to us almost instantly upon being seated, he was extremely prompt with service bringing our drinks and taking our appetizer order.
For our appetizer we ordered the ultimate nachos and they were tasty and very well presented - we both highly recommend this app as it's satisfying both in filling and in taste! I ordered the boneless wings and Thomas was quick to inform me that it was actually BOGO night and that I could take advantage of that offer if I'd like so obviously I did.
Both my partner and I ordered the BOGO boneless wings so we'd have them for lunch the next day.
Our food was brought out quickly hot and fresh and our drinks never ran out courtesy of Thomas.
Overall we had an extremely lovely visit and will make sure to go out of our way from now on to visit this location again! Thank you for the great experience!

Owner response

Ok so.
A year ago we wrote off this location cause it was kinda rough.
Service was slow, water was leaking from the ceiling, super humid, tables were gross, food came out burnt. But we decided to go give it another go today.
And we were pleasantly surprised.
New tables, carpet.
It wasn’t humid in the building.
And service was incredible.
Miranda took care of us and was on top of everything.
She absolutely killed it.
Food was on point.
Our perspective of this place completely flipped.
Keep it up BWW.

Owner response

I stopped in to catch a bowl game and a bite to eat.
I sat at the bar because I was by myself and didn't want to take up any unnecessary space.
I had the recommended customer top choice The House Sampler, this could easily be shared by the way.
The food was great, I didn't think to take pictures of it at the time.
My server CARMEN at the bar was AMAZING.
Her section was full but she kept the food and drinks flowing.
This is the type of employee that makes businesses great.

Owner response