Fast food restaurant
First review for a Sonic and it was great.The service was impeccable.Our server was the best.Love their burgers and tatet tots.
Owner response
Thanks so much for your feedback! This is what we love to hear.
I ordered tater tots with onion and extra cheese, 3 of them to be exact at the drive thru. I had to wait forever, there were 3 cars already waiting ahead of me.Only one man was bringing out the orders so they had to be short staffed.I finally got my food and left.When I got home I checked out my order and was really disappointed. After waiting all that time there were barely any onions and very little cheese on every order.I paid extra for both the onions and cheese and did not get it.I wouldn't complain if it just had at least the normal amount but it didn't even have that.I pretty much got plain tots which cost less.I know they are short staffed but they could at least get your order right
Owner response
We’re very sorry for your experience.Please send us the details on what happened here if you would like to be contacted further about your experience: http://bit.ly/1EOeLMc
Just had an amazing experience at this Sonic! We are traveling through back home to Virginia and grabbed some drinks before hitting the road.It said our order was being brought out by Meghan.Not sure if it was Meghan but she was so nice.I think she may have said she was the GM.They had just had their shake machines and Ice Cream machines worked on and the ice cream one wasn’t working.She asked if we could wait a few minutes and see if she could fix it.She came back out with my Strawberry Shortcake Float and apologized that it wasn’t as frozen as it should be but it was AMAZING!! Best one I have ever had and she was so very nice!! Wonderful person! I hope she sees this and knows we greatly appreciate her efforts and wishing us safe travels on the way back home!
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