Bruegger's Bagels

Name: Bruegger's Bagels
Address: 9704 Strickland Rd, Raleigh, North Carolina, 27615, US
Telephone: (919) 846-0183
Price range: $
Rating: 4.00

Bagel shop, Breakfast restaurant, Cafe, Caterer, Coffee shop, Sandwich shop

Location: 9704 Strickland Rd, Raleigh, NC 27615, United States
Located in: Harvest Plaza
Phone: (919) 846-0183
Price: $

Opening hours

Sunday: 6 am-2 pm
Monday: 6 am-2 pm
Tuesday: 6 am-2 pm
Wednesday: 6 am-2 pm
Thursday: 6 am-2 pm
Friday: 6 am-2 pm
Saturday: 6 am-2 pm

Food & drink

Vibe

Bagel

By owner

Street View

Menus and Prices

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Reviews

I have been coming here for years, and something has changed.
The food is awful.
I would not recommend this location at all.
Ordered a bagel with extra toppings.
I had to return to this location which is a super inconvenience.
The veggies on the bagel were black and old.

Owner response

This is concerning to hear, Andrea.
We are taking all matters regarding health and safety seriously, so we'll look into this right away.
Please reach out to us at https://www.brueggers.com/contact-us/ and someone will be in touch with you directly.
Please include the details of your visit.
If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this!

They've changed up how you order.
In my 6 years of going to this location you have always ordered at the food counter and paid at the register.
Today, when I made my way to the food counter, a man at the register told me I don't order there anymore.
Maybe it was because it was early but it seemed a little abrasive.
I always enjoy greeting the people that are making my food because it starts my morning out right.
Today I was told I couldn't do that and for the first time in all 6 years my order was wrong.
Could have been avoided if the ordering method stayed the same.

Owner response

We're sorry to hear that we let down a fan, Alex.
You should be able to count on us to prepare exactly what you ordered.
We would love to learn about your experience, please reach out to us at https://www.brueggers.com/contact-us/ so we can follow up with you.
Please include the details of your visit.
If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this!

Do not like the order process.
Ordered a breakfast bagleand it was not right.
Wanted it without the sliced cheese bit cream cheese.
Was charged for the sandwich pus cream cheese (I guess that is what I got) change back to ordering with the erson making the food and not someone punching buttons!! Will give a shout out to the people working.
They were doing what they could to complete orders quickly

Owner response

This is not what we like to hear, Jeff.
Your satisfaction is our priority, so we want to make sure you get your food exactly how you like it.
Please reach out to us at https://www.brueggers.com/contact-us/ with the details of your visit so we can assist and turn your experience around.
If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this!

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