Chicken restaurant, Fried chicken takeaway
I came here on a slow monday afternoon to dine in and order my food.I received it quickly after about 5 minutes but the fries were cold and the chicken was barely warm.very disappointed since me and my two friends were the only people inside eating so they def were not “too busy”
Owner response
We're truly sorry to hear about your experience, especially as we aim to be serving with excellence and joy, Laura.Cold fries and barely warm chicken are not the flavorful experience we strive to provide.We'd appreciate the opportunity to make things right.Please reach out to us at cxus@campero.com and reference your review and the location you visited.We're committed to making your next visit a better day.
Was in the shopping center getting a smoothie from Champloo Desserts and decided to stop here for dinner.Got their 4 piece chicken meal along with sides of rice and beans.Was glad that they allowed me to mix my order with both grilled and fried chicken.All of the food was good.The only complaint that I had was that the grilled chicken was a little dry but it did have a great flavor to it.
Owner response
We're pleased to hear you enjoyed our 4 piece chicken meal and appreciated the flexibility of mixing grilled and fried chicken.We're always striving to give our guests a flavorful experience.Your feedback about the grilled chicken being a little dry is noted and we'll certainly look into it. We look forward to serving you with excellence and joy at our Raleigh location soon!
I've heard a lot of good things about Pollo Campero. I ordered what everyone has been raving about “fried chicken.” The chicken was somewhat crispy, very flavorful, and highly seasoned. The rice was okay.I've had better.The roll wasn't good.Very dry! I'm not sure what all the hype is here besides the price point, which is extremely low priced, and for what I got, I see why.Perhaps I should retry something else on the menu. The staff here are nice and keep a smile on their face.Not much of a welcome.There were language barriers in my understanding of the person taking my order.She understood me and kept a smile on her face.It appeared to be clean considering how overly crowded it was on a Sunday afternoon when I visited.
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