Sandwich shop, American restaurant, Takeout restaurant, Restaurant
I visited earlier this month and ordered the monthly special.I was charged the full price instead of the special price.Hoping for an corrective refund of the difference, I showed this to a manager and they refunded the full meal no questions asked.I came back today for the special again and everything was perfect.Both times the food was great and they are very accommodating of my dietary related modifications.Even with no salt, the fresh cut fries are delicious.
Owner response
Thanks for being a fan! 👍
If I could give zero stars I would.I've always loved their sub.I ordered through a delivery service with my job, only to get a subpar sub.I ordered the club, grilled.Bit into my sub only to mainly taste bread, lettuce and tomato.Pulled back the bread to see no turkey, and only a little ham.It literally looks as if they ran out of meat but decided to still send this to me.This is disrespectful, rude and inconsiderate.To say I was disappointed would be an understatement.
Owner response
Thank you for your feedback.If you have a moment, please tell us more about your visit by writing us here: www.penn-station.com/contact.php.Thank you.
My wrap was delicious and the service was pleasant and kind.I don't get out this way often but the food and the customer service are night and day compared to where I live.I love Raleigh!
Owner response
Thanks for being a fan! 👍
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