Restaurant, American restaurant, Chicken restaurant, Family restaurant, Fast food restaurant, Takeout restaurant, Sandwich shop, Southern restaurant (US)
The people were wonderful in there working.The chicken sandwich and steak sandwich was delicious.Great food any time a day even though it's for breakfast.
News alert! There is no reason your lobby should be closed during business hours. Covid is long gone. Oh, unless you have poor management/turnover.Do better! It's even a Saturday for Pete's sake! I used to like to come here but service is nonexistent anymore.
On 2/14/24 @ 10:00 a.m., This Bojangles located in Hermitage on Lebanon Road has extremely poor management.I ordered several breakfast meals and unfortunately did not check the bag until I got home and realized my order was incomplete.I went back over to Bojangles to let them know that my order was incomplete and they completed my order.But I requested a courtesy for having to return and wait in the long lines again.The manager said she wasn’t giving me free food as if that’s what the courtesy is really supposed to be about.It’s about providing and maintaining customer service.For starters, I should not even have had to ask, but she was so rude in her delivery of letting me know she wasn’t giving me a courtesy.I am also going to reach out to corporate on this because you want people to represent your company in a better way than this particular manager.Her attitude is horrible despite my kindness to her.I chose not to argue with her, I just said, thank you, and went on my way and decided to write this review, and we will reach out to corporate
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