Restaurant, American restaurant, Chicken restaurant, Family restaurant, Fast food restaurant, Takeout restaurant, Sandwich shop, Southern restaurant (US)
Shorted me on the Bo Berry cookies I ordered.Gave my daughter Sprite instead of water.Gave my husband a Cheerwine instead of Sprite.No straws.Get it together in there 😄
"Tenders" were way undersized, as usual.They were all out of sauces except for buffalo sauce.This location is consistently lacking, like the other locations in North Charlotte.Bojangles has a serious quality control problem.I will not be eating at this location again. At least the drive-through lady was polite this time, which isn't always the case.
As a Consumer, just like any one of Us out here, WE have the opportunity like never before to share out thought with regards to the Service and Quality of Food we all receive.In the past, I would frequently go to the closest Bojangles to me.Over that last several visits, it has become apparent that little is done from a Management level, Owner or Company level.I try to share my experiences based upon the People in the Service industry as well as the established.There are Great and Hardworking people out there that value the opportunity that they have been given to have a job and we need to acknowledge them as well as the opportunities the business itself may have.Today, I visited this Bojangles location and when I return home with my breakfast, I was pleasantly surprised.My experience started off with a pleasant greeting from the person taking my order.He made sure that my order was taken correctly and as I wanted it.When I pulled up to the window, the person was polite, took my money and returned my change.As I pulled up to the pickup window, the next person was friendly and greeted me with a smile.The 2 workers behind the window were on point getting my order ready. When I arrived home, I took out my Breakfast and enjoyed a nice meal.Thank You to the Staff working at this location this morning.Know that You make a difference.To make sure that the correct Team is acknowledged, I am including the date and time stamp of my receipt.4/4/2023 @ 6:35:45 AM.Please share my Thanks for their hard work and great service.We need to help leadership pinpoint their strengths and opportunities.
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