Coffee shop, Breakfast restaurant, Cafe, Coffee roasters, Lunch restaurant
Stopped in at Better Buzz while waiting to meet up with a friend.This location in Pt Loma has a busy drive thru service and parking is limited to the streets around the area so it can be a little difficult. The inside is brightly lit and cute.I asked for a suggestion from the barista of something strong yet also sweet and was recommended a Moroccan Spice drink. It’s basically a shaken espresso with spices and heavy cream on top. I ordered it iced and it was absolutely delicious. Definitely will be stopping back for more next time I’m in the area!
We're fans of Better Buzz and have always enjoyed their coffee, especially my husband's favorite, which has been our go-to drink for a while.However, we've noticed a distinct change in the taste recently.It seems like there's something missing, and it now resembles watered-down coffee with less milk.We've tried various locations, but only the Point Loma branch seems to have this altered taste.I think they might be saving on milk and adding more water, affecting the overall flavor. While I usually don't leave reviews, I felt compelled to share my experience as Better Buzz's customer service hasn't responded to my email regarding my order and quality concerns.We discovered something unusual at the bottom of the coffee, and it looks quite unappetizing.It looks like bed Milk or creamer.Unfortunately, we found out after drank 80% of coffee.By the way, this is the first time we saw this, and we're certain it's not normal. I hope they give more priority to customer service, especially when customers face issues, or at the very least, communicate effectively.
Owner response
Hi Sohee! Thank you for the feedback.This is certainly not the Better Buzz quality we're known for and we're sorry we missed the mark.We've passed this along to our team to be addressed ASAP.Please send this review to rewards@betterbuzzcoffee.com so we can connect further!
Super popular neighborhood coffee spot with a very robust drive-through.Inside is beautiful decorated.Food is good.And it even catches the first rays of morning sun that just light up the whole place.
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