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Food is always great but today's service was garbage! Not sure the woman's name but she has no business working in this establishment with her horrible attitude and terrible customer service! More interested in talking to the regulars and coughing all over the damn place than in helping the paying customers with actual money! I will be back for food but my expectations on service are totally out the door at this point!!
Owner response
First off I'm very pleased that you enjoy our food.Thank you for continuing to be an amazing customer.I'm sorry you had a negative experience today.That is definitely not how our customers should be treated.I would like to know when this happened today so that I know what employee you are referring. Also I would like to make this up to you with a free meal.
**5-Star Google Review for Bailey's Pub N Grub, Des Moines, Iowa** ⭐⭐⭐⭐⭐ From the moment you walk into Bailey's Pub N Grub, you can tell you're in for a great experience.The ambiance is inviting with its cozy, laid-back vibe that's perfect for unwinding after a long day.The staff here are not only friendly but also attentive, making sure that your visit is a memorable one. The menu is a treasure trove of delicious options.Whether you're in the mood for their famous burgers or want to try one of the daily specials, everything is cooked to perfection.I highly recommend their wings—they're crispy, saucy, and utterly addictive! What sets Bailey's apart is their commitment to providing a warm, welcoming atmosphere paired with top-notch food.It’s not just a place to eat; it’s a place to gather with friends and make new ones.I’m already looking forward to my next visit.If you're in Des Moines and craving a fantastic pub experience, you can't go wrong with Bailey's Pub N Grub!
Owner response
Thank you!!
Went this morning bright and early, 615, based on good reviews.Sure glad I did, breakfast was cooked perfectly and quickly and the special is <$10! Waitress and cook were super nice and they gave me free coffee when I said I was from Texas.Actually they give everyone free coffee, you can’t beat.Lunch specials sounded really good too, I highly recommend.
Owner response
Thank you!
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