A&W Restaurant

The drink station was atrocious.
I'm attaching a photo.
It obviously hadn't been touched all day.
There were *maybe* 3 clean tables in the place.
They were NOT busy by any stretch, so I was surprised.
We used napkins and hand sanitizer to clean a table as there were 5 of us and the only 2 tables large enough were filthy.
They got the orders of the 2 customers in front of us incorrect, and we worried, but we were only missing 1 order of fries.
The poor lady ahead of us had to come back twice to get her correct items.
The kitchen area was strewn with plastic take out bags on the floor and I'm sure that's a slipping hazard.
Won't be back.

Owner response

Very good bacon 🥓 burger 🍔 😋.
Service was very good, the cashier gave me a free soda!.
The fries were very good and clean as well.
Not a long wait for the food either.
Will definitely be going back....Thank You for your hospitality and great food.

Owner response

I'm usually very happy with the service at this location....
Today was not good at all.
It took quite a long time for our order to come out.
I was told that it was given to someone else.
Once the order did come out the biscuit was undercooked.
I took it to the counter and the person said she'd bring a good one out in 5 minutes.
15 minutes later I left and never got the biscuit.
Seems like a very off day for the crew at this location.
Hopefully they get it figured out soon!

Owner response