Fast food restaurant, American restaurant, Hamburger restaurant
This is the Long Johns and A&W.Food was excellent.Hot and fresh.Wait time through the drive thru was way too long.Always extremely slow.The inside needs a good remodel.It's getting pretty rough.Some of the staff are great while others act like they don't want to be there.
Owner response
Glad you loved the food at Long John's & A&W! We appreciate the heads-up about the wait time and restaurant condition.We'll share your feedback with the manager for improvement.Hope to see you again for a smoother experience! :)
If you order a large they will give you a regular size cup and charge the same amount.The lady is rude and doesn’t reach her arm out to hand you food at all.Makes you feel like an inconvenience to even order here.Only a&w in Louisville, and almost isn’t worth stopping
Owner response
We're very sorry about this experience, Alyssa! Please share more details at https://awrestaurants.com/contact so we can make sure this is addressed with the restaurant team.Thank you!
The main name of this place is Long John Silvers seafood.But they have a full A & W food and drink menu.All of favorites from the A&W restaurant including the famous root beer.Smooth and mellow from the first sip to the very last drop.Makes an excellent root beer float, yum yum.
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