Fast food restaurant, American restaurant, Deli, Takeout restaurant, Sandwich shop
Food & drink
Comfort food
Burger
By owner
Street View
Over charged, got order wrong twice despite trying to get them to get it right and explaining what we ordered. Won't go back, they mess up your order about 50% of the time and fries are usually cold.
Owner response
We're sorry to hear this.Please feel free to share more details with our team here: https://commentform.marketforce.com/commentform/Arbys.aspx and we will address with the restaurant team.We greatly appreciate all of your feedback.
The folks working the evening shift will give you cold fries and meat that has been sitting on heat for an extended period of time.Often times, they leave the back door open and all you hear is boisterous laughter.Nobody on the night shift takes the job or the customer seriously.Its a clown show in the evenings.You’ve been warned.I would avoid this location anytime after the daily shift change and take your business elsewhere.There’s too many options on Broad to waste your money here.2 thumbs down.
Usually they are nice here but tonight was different.The lady at the drive thru was so rude to my boyfriend.When we pulled up she named a whole list of things they didn’t have and she said it really fast and we couldn’t hear her.So when we asked for 2 of the things she listed that we didn’t hear she rudely responded.I understand fast food is hard but it’s not right to be rude to someone who isn’t rude to you.
Owner response
We’re sorry to hear that.Can you please share additional details with us at the link below.We will be sure to address with our team.https://commentform.marketforce.com/commentform/Arbys.aspx
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