Fast food restaurant, American restaurant, Deli, Takeout restaurant, Sandwich shop
Food & drink
Comfort food
By owner
Street View
The people that work here are not the problem they're great I haven't had any problem with that but the other day I spent 20 something dollars and my two chicken sliders have this tiny piece of burnt chicken in the middle of it was just a waste of money they're almost $3 now.I also paid $1 for a cheese cup and I never received that even though I did a mobile order that stapled my bag they're usually really good about double checking themselves but not that time
Owner response
We’re sorry to hear about your experience.Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you.https://commentform.marketforce.com/commentform/Arbys.aspx
I'm not sure what changed at this location in the past year, but change it back. Customer service and food used to make this my number one fast food choice in town, now, it's hard to get attention even sitting on the drive thru window and the food (as seen in photos) is an effortless, dry, tasteless, mess. Whatever pride used to be in this establishment certainly doesn't still hold true. Don't recommend.
Owner response
We're sorry to hear this.Please feel free to share more details with our team here: https://commentform.marketforce.com/commentform/Arbys.aspx and we will address with the restaurant team.We greatly appreciate all of your feedback.
I asked for bronco sauce three times.Is it that difficult to throw the packet in the bag? How about you do better? In the meantime GFC and SFC!! 👉🏿👌🏿U
Owner response
We apologize for your experience.Please let our Guest Support Team know more details about your restaurant visit using the link below and we will make things right.https://commentform.marketforce.com/commentform/Arbys.aspx
Fine dining restaurant
116 S Main St, Mt Vernon, OH 43050, United States
Fast food restaurant
1600 Coshocton Ave, Mt Vernon, OH 43050, United States
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Inside Walmart, 1575 Coshocton Ave, Mt Vernon, OH 43050, United States