Restaurant, American restaurant, Bar & grill, Diner, Family restaurant, Hamburger restaurant, Steak house, Traditional American restaurant
Our server Justin at the Superstition location was very friendly attentive complimentary and just plain nice.He made our lunch that more enjoyable, thank u Justin.We will return.The big chicken strawberry salads we both had were generous and tasty.Coffee was fresh.
Been going here for several years now, not much has changed.It’s a hit or miss situation, depending on the service you get.Nothing new on menu, except now you get charged for extra ranch.The chicken wanton tacos weren’t all that great.Looks like they just prepared it as one big taco salad bowl.Just piled the toppings on top of all the tacos.Though the ranch is a bit watery.Still would come back.
Owner response
Hi Mr., we are so sorry for not having a 5-star experience and very much appreciate this feedback.If you'd like to discuss this experiences further certainly let us know.Please connect with us by copying and pasting this link into your web browser so we can get just a little more info and we will have the Mesa Applebee’s franchisee follow up with you to discuss: https://empli.fi/cs/ap67642958
I don't know if the waitress was new or what was going on with her.Very scatter brain.We also overheard two other tables complaining to the manager about her.We asked for our check, and every single one of them was wrong.She overcharged the happy hour drinks.She was charging us a birthday brownie for $1.99 when it wasn't our birthday. The manager gave us a discount and didn't charge us for the drinks. Hopefully, next time, I can give 5 stars and not one for the service.
Owner response
Hi Alfredo, we are so sorry to hear this was your experience with Applebee’s.This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this.Please copy and paste this link into your web browser so we can get just a little more info and we will have the Mesa Applebee’s franchisee follow up with you.https://empli.fi/cs/ap81109542
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