The Cheesecake Factory

Name: The Cheesecake Factory
Address: 6613 E Southern Ave, Mesa, Arizona, 85206, US
Telephone: (480) 641-7300
Price range: $$
Rating: 4.40

Restaurant, American restaurant, Bakery, Dessert restaurant, Dessert shop, Family restaurant, Takeout restaurant

At The Cheesecake Factory in Superstition Springs Center, families gather to indulge in a delightful mix of American cuisine and mouthwatering desserts. Enjoy a wide-ranging menu that features everything from hearty shepherd’s pie to spicy Jamaican shrimp. While some dishes may have missed the mark, like the Sesame Ginger Chicken, the show-stopper remains the unforgettable cheesecakes, particularly the Pineapple Upside Down variety. With a welcoming atmosphere and attentive staff, this locale provides a perfect spot for a satisfying meal, just don’t forget to check your takeout orders!

Contact Info

Location: 6613 E Southern Ave, Mesa, AZ 85206
Located in: Floor 1 · Superstition Springs Center
Phone: (480) 641-7300
Price range: $$

Opening hours

Monday: 11 am-10 pm
Tuesday: 11 am-10 pm
Wednesday: 11 am-10 pm
Thursday: 11 am-10 pm
Friday: 11 am-11 pm
Saturday: 11 am-11 pm
Sunday: 10 am-10 pm

Other Business Hours

Happy hours

Monday: 4-6 pm
Tuesday: 4-6 pm
Wednesday: 4-6 pm
Thursday: 4-6 pm
Friday: 4-6 pm
Saturday: Closed
Sunday: Closed

Services

Food & drink

Vibe

Cake

Fried cheese

Cheesecake

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Menu 3

Menu 4

Menu 5

Add Your Review

Reviews

First off, I’ve eaten here before and enjoyed it! They use to have lamb and that is what I ordered.
I felt satisfied after eating and had leftovers. Today I ordered the Sesame Ginger Chicken.
I was disappointed! It looked good and tasted okay but, no taste of ginger and or sesame.
I thought maybe they would have used some sesame oil or toasted the sesame seeds.
I didn’t taste either. Also for the price of $21.95 there should have been more than a small chicken breast sliced into four pieces.
I think it should have been priced quite a bit less.
Needless to say I won’t order this again. The cheesecake is good though.
I usually get the Mango Key Lime I think? Today I’m trying the Pineapple Upside Down Cheesecake.
Really good with pineapple throughout! Well done!

Owner response

Hi Leslie, we're so glad you enjoyed our Pineapple Upside-Down Cheesecake.
We are so sorry you were not satisfied with your Sesame Ginger Chicken.
Next time, please let our managers know if anything can be improved so we can do our best to make it right.
Perhaps you'd like to join us for Happy Hour for discounted food and drinks.
Thank you for your review, and we hope you can give us another chance.

We ordered a larger meal & unfortunately a one salads was not placed into the bag.
I drove back to the store, to explain that a salad was not in the Togo bags.
The response I got was “no, the salad was in there” walked away and said I’ll go get a manager I said wait if you know that salad was in there which one is missing because there is one missing.
I know it was missing since I handed out the orders and I did not get my meal.
not a big deal.
I had a business lunch which I spent $300 and ended up with no lunch and was accused to be my fault not your best moment. I was offered to have it replaced by the manager.
He reassured me that it would handle quickly.
and me not taking it was my childish decision.
so instead of waiting I spent my time writing in this post.
One person‘s little rebellion.
Hopefully you guys enjoy.
I hear the food pretty good here. I will continue to come back my daughter loves you guys.
I just don’t understand the glitch and how it turned out to be my fault?

Owner response

Hi King, we are truly sorry for your experience picking up your To-Go order.
You have every right to be disappointed.
Our team should be much more attentive when putting together an order.
We would like to speak with you more.
Please contact us by going to our webpage - http://www.thecheesecakefactory.com/connect.
Click "General Questions and Comments" from the Contact Category drop-down menu.
Thank you.

I had outside seating for two.
I would recommend heaters for tables for two as well.
Tables of four had stand-alone heaters.
I was a little chilly towards the end. No complaints otherwise, my appetizers and dessert was outstanding.
I can't wait to return for more menu options.

Owner response

We're glad you enjoyed our appetizers and dessert.
Next time, if you are not satisfied with your seating, please let our managers know so we can do whatever is possible to make it right.
Thank you for your review, and we look forward to your next visit.