Restaurant, American restaurant, Bar & grill, Diner, Family restaurant, Hamburger restaurant, Steak house, Traditional American restaurant
I am really disappointed that we waited quite a while to be seated.They apologized and said the hostess had just left for the night.It was 9pm.Our waitress was polite and got our order eventually, but we were not in a rush.After we had eaten and asked for the bill, we continued to visit, and she never returned to offer coffee, water, or even pick up the plates from our table.Even in very busy restaurants, a good server will clear the plates to allow the space for customers to finish their visit.We will probably not visit this location next time I like to visit and have my coffee refilled to relax with friends.I was very surprised not even that simple gesture was made for us tonight.They were also out of the chicken wonton taco appetizers we were planning to order! Saturday night for their advertised 1/2 off special! Vert disappointing evening.
I dont know what it is, but the Late noon staff need retraining due to the fact that for 1) immediately after getting my table me and my family of [5] were giving no silverware.😒 2) ordered 2 alcohol drinks and waited 30 min to have finally arrive to only have them water slush and tasted like flavored water with a hint of alcohol 🤮🤮🤢 which we didn't drink and returned !!!! 3) had ordered food and instructed my server Kim b.That my daughter of 4 yr old is highly allergic to raw tomatoes and told Kim to have no tomato on her burger.3 burgers and a oriental chicken salad was our order and when our food had arrived we had a total of 2 waitresses trying to figure out which one had no tomatoe and had to call for the manager to give a verbal complaint of what had just happen. Once we had our food we didn't receive any silverware until I had to voice it to kim.b and we'll after that my family had no appetite so we had ask for to go boxes which were 3 tables down and had requested them from Kim b.And not only did she agree to bring us the to go boxes but then left and had us waiting 15 min after that until I had to personally get up and retrieve them from the table they had them in.I live down the ramp its next to.Me and my family love going there but that day was really disgusting and disturbing 😐 It literally killed my mood to drink and eat !!?!?! Do better....
I went here after the emergency room and met a really cool waitress.Even though it was 30 minutes to closing, she didn't rush my order nor my ticket.I am so thankful and plan on returning soon!
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