Restaurant, American restaurant, Bar & grill, Diner, Family restaurant, Hamburger restaurant, Steak house, Traditional American restaurant
The appetizer combo has good portions of all 4 varieties and everything tastes yummm.The sizzler Bourbon chicken with shrimp is little over greasy and tastes okay.The crunchy onion rings are super crunchy and we loved it.Finally, the dessert triple chocolate meltdown, which is our favorite since ages, disappointed today.The lava in the middle was cold and tasted different.The staff are polite and well served.I recommend this place.
Owner response
We're sorry anvesh for the disappointment with your experience.If you would like to share any additional feedback and receive follow up from our franchise, please copy and paste this link into your web browser so we can get just a little more info and we will have the Charlotte Applebee’s franchisee follow up with you: https://empli.fi/cs/ap78400344
this place was miserable.the woman who i assume is the manager had a horrible attitude towards guests and didn’t take her job very seriously.we stood there for a good 5-10 minutes without being greeted at all, which would have been understandable if they were running around serving people but instead they just walked by us and basically ignored us.usually we can handle bad service if the food is worth it..it wasn’t.we waited probably 30 minutes for two sandwiches.my fiancé got a burger and it was dryer than a desert.my chicken sandwich tasted like it had been sitting in the fryer for two days!! our server was nice but she only checked on us one time after we finally got her attention and then we never saw her again until we finally got to ask for the check.save your money and run far away from this place.
Owner response
Hi Charity, we are so sorry to hear this was your experience with Applebee’s.This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this.Please copy and paste this link into your web browser so we can get just a little more info and we will have the Charlotte Applebee’s franchisee follow up with you.https://empli.fi/cs/ap80420932
This establishment is beyond its term, I think.It's time for either a refresh or call it quits for this restaurant.Service is beyond TERRIBLE servers and managers have the most nonchalant attitude I've ever seen out of a business.The carpets are outdated and stained, old wooden tables, gum stuck to floors, the whole ambiance is not where you would like to be for a nice family outing for dinner.
Owner response
PaperrouteRJ, we are so sorry to hear about your visit with us.Letting our guests down is never our intention.We'd like the chance to learn a few more details and follow up with you in the next few days.Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ap72403061
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