Restaurant, American restaurant, Bar & grill, Diner, Family restaurant, Hamburger restaurant, Steak house, Traditional American restaurant
Food & drink
Vibe
French fries
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Placed a pickup order online.Said it would be ready by 6pm, arrive at 6pm.Absolutely no one at the pick up counter.Walk up to the bar to tell my order for pick up.It is now 6:20 and I still don’t have my food.There is probably a total of 8 customers in the restaurant.This place is slow and clearly doesn’t care about service to their customers.
Owner response
First, we are so sorry to hear about your visit with us.Letting our guests down is never our intention.We'd like the chance to learn a few more details and follow up with you in the next few days.Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ap87935489
With less than 10 customers in the whole place....and us at the bar, it should not have taken 20mins for the bartender to acknowledge us.The bar was disgustingly sticky. Coworker ordered an oreo shake.I swear the bartender went to Dairy Queen and got the ice cream.... I ordered a Strawberry margarita....not sure what she mixed up but it came in a martini glass with half a rim of sugar....terribly nasty. The appetizers came out 30mins later and were not good at all.Will not go to this location ever again
Owner response
Thank you rae for taking the time to leave us a review although we’re sorry we failed to meet your expectations.Please copy and paste this link into your web browser so we can get just a little more info and we will have the Kansas City Applebee’s franchisee follow up with you: https://empli.fi/cs/ap76881377
The place is empty and they barely can keep up with one customer.I don't know what happened to this place.They don't acknowledge you when you arrived.It takes forever to get the food.The workers sit around while people are waiting to be seated.The MGMT seems to not care so much.
Owner response
Hi Nyahtheunicorn, we are so sorry to hear this was your experience with Applebee’s.This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this.Please copy and paste this link into your web browser so we can get just a little more info and we will have the Kansas City Applebee’s franchisee follow up with you.https://empli.fi/cs/ap86198659
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