Americana

We arrived during the shift between the brunch services and dinner.
We decided to wait 30 mins until we could order appetizers and additional 30 mins when we could then order from the dinner menu.
It wasn't a busy Sunday afternoon.
(Less than 10 customers) We requested to sit upstairs for some privacy.
Our server Kayla said she had to watch the bar in addition to serving and didn't feel like walking up and down the stairs.
So we opted for a corner booth.
As we're sitting in our booth, a job interview to work for the restaurant was being conducted in the next booth.
That was strange.
We received our appetizers, no napkins or silverware.
We ordered two steaks and only received one plate.
I had to sit and watch my husband eating.
Then he had to sit and watch me.
Needless to say, we were there an extensive amount of time.
There must've been a miscommunication that we both wanted the same food item, but each having our own. The food, drinks, appetizers were a 10 if I could give that.
The manager came over and apologized for all the confusion and gave us 1/2 off one of the dinner plates.
Also, Kayla, the server, was super apologetic about each incident.
Kayla paid for our dessert. Kayla was a very sweet gal, it was not a good experience with the seating, as a more appropriate answer could be the upstairs is closed for dinning right now, verses I don't feel like...walking multiple times up 14 stairs (I counted) Menu had the smallest words and a challenge to read.
The appetizers are listed as shared plates.
That was confusing. Their drink menu is in a beautiful binder, large words very classy and nice variety. A little overpriced, but nice size food portions and great taste.

Owner response

Americana offers an impressive all-you-can-eat brunch with a variety of options including a taco bar, grilled cheese, and more.
Their bottomless Bloody Marys and mimosas are a delightful addition.
Great value and friendly atmosphere!

Owner response

This is a fun place with awesome food and drinks! We had a large group, but they took good care of us.

Owner response