American Deli

Name: American Deli
Address: 2706 W Mallard Creek Church Rd #120, Charlotte, North Carolina, 28262, US
Telephone: (980) 406-3335
Price range: $
Rating: 3.30

Restaurant, Chicken restaurant, Chicken wings restaurant, Family restaurant, Fast food restaurant

American Deli in Charlotte is an approachable spot for casual dining, specializing in comfort food like chicken wings and burgers. Ideal for families, it boasts a welcoming atmosphere and convenient parking. Unfortunately, recent reviews have highlighted challenges with food quality and customer service, prompting some diners to feel disappointed. While takeout and dine-in options are available, you may want to consider other alternatives for a satisfying meal.

Contact Info

Location: 2706 W Mallard Creek Church Rd #120, Charlotte, NC 28262
Located in: Cochran Commons
Phone: (980) 406-3335
Price range: $

Opening hours

Monday: 11 am-9 pm
Tuesday: 11 am-9 pm
Wednesday: 11 am-9 pm
Thursday: 11 am-9 pm
Friday: 11 am-10 pm
Saturday: 11 am-10 pm
Sunday: 12-7 pm

Other Business Hours

Takeout

Monday: 11 am-9 pm
Tuesday: 11 am-9 pm
Wednesday: 11 am-9 pm
Thursday: 11 am-9 pm
Friday: 11 am-10 pm
Saturday: 11 am-10 pm
Sunday: 12-7 pm

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Delivery
Takeaway
Dine-in

Lunch
Dinner
Solo dining

Comfort food
Quick bite

Lunch
Dinner
Seating

Toilets

Casual

Family friendly

Accepts reservations

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
Kids' menu

Plenty of parking

Food & drink

Sandwich

Fried chicken

French fries

By owner

Street View

Menus and Prices

Menu 1

Add Your Review

Reviews

Our Uber eats delivery order was made incorrectly.
We called it in for the order to be remade and they acted like they couldn’t understand and disconnected the call.
We drove over for the order to be corrected and for our delivery charge to be refunded.
They refused to make the order and a refund for the inconvenience.
There was no manager on duty.
They were rude and dismissive.
The man behind the register wanted to give a packet of seasoning to solve the issue.
Terrible customer service and the food is not worth the headache.

Owner response

We're truly sorry to hear about your frustrating experience with your Uber Eats delivery order.
This is certainly not the level of service we aim to provide, and we apologize for the inconvenience caused.
Your feedback is incredibly important to us, and we'll be addressing this matter with our team to ensure it doesn't happen again in the future.
Please accept our sincere apologies.

American deli, The Worst chicken Philly ? Only pieces of chicken, mostly onions, green peppers, cheese and mushrooms food, not seasoned customer service, terrible.
Call to complaine about my food.
And the guy does not understand what I'm saying to him....
From all the comments, sir.
Read the manager always apologizes, but I see that he's doing nothing about it, pitiful.

Owner response

We're deeply sorry to hear about your disappointing experience with our chicken Philly and the level of customer service you received.
Providing delicious, well-prepared food and excellent service is our top priority, and we apologize for falling short of your expectations.
Your feedback is crucial to us, and we take it seriously.
Rest assured, we'll address these concerns with our team to ensure improvements are made.
We appreciate your feedback and hope to have the opportunity to serve you better in the future.

HOR-RI-BLE!!! Do not waste your time or money going here! Food was awful.
The pink lemonade was even nasty! I ordered a #7- shrimp fried rice w/ 10 med wings medium, wet.
The fries were cold.
The sauce was more hot sauce and salty.
The rice was super dry and only had 10 tiny shrimp in it.
The best thing was the celery.
Money wasted.

Owner response

We're truly sorry to hear about your disappointing experience at our establishment.
Your feedback is important to us, and we apologize for falling short of your expectations.
We understand that the quality of your meal did not meet the standards we strive to uphold. We appreciate you bringing specific issues to our attention, such as the cold fries, overly salty sauce, and dry shrimp fried rice.
This is not the level of service we aim to provide, and we sincerely apologize for any inconvenience caused. we apologize for the disappointment you experienced, and we value your feedback as it helps us improve our services.
Thank you for bringing this to our attention.