Aldo’s Pizza Pies - Downtown

Food was fairly good for the price point.
I did feel like the Caesar salad tasted overly salty for whatever reason but the pizza we liked.
Root beer floats were great!! We thought the service was very good.
It should be noted gratuity of 20% is already automatically applied to the check for you, but in our opinion the server deserved it.
Enjoyed the atmosphere and the restaurant wasn't loud or overcrowded.

Owner response

This was a great neighborhood pizza place (also serves sandwiches, pasta, etc.) we had a really large group - over 20 - and the service was still great.
I had the margherita pizza (good 4 stars) and my wife had a slice of that and the meatballs appetizer (she says 5 stars).
If google allowed 4.5 stars, that’s what it would be getting for food.

Owner response

Eh it's not for me...I guess I was expecting too much.
Sign on the wall says they automatically add gratuity of 15% (as a service charge).
Then the receipt has a place for a tip ( of course).
It was just me and my two kids this time.
We shared garlic knots and margherita pizza.
Let's just say that pizza was not what I expected.
Tomato on cheese no basil..
yeah....
Maybe an interpretation some people like, but not me...
It was just ok pizza.
No flavor to really speak of.
Service was ok...
I won't return. Well, since I can't figure out how to reply directly to the comments from the business. I guess in this case I expect basil, i guess you can call the tomato "roasted" since it went in the the pizza but i guess i expected the tomato to be roasted before it went on the pizza.
From the menu: "Margherita garlic & oil | Aldo's 4 Cheese Blend, housemade mozzarella, roasted tomato, basil" Look at the pictures I posted..
I don't see basil and the tomato was just fresh tomato put on the pizza...
Like i said..
it's not for me.....and just.....
bland. "Policy is posted" Yes, i saw it on the wall by the server station...
after I got my food.
I'm sure you have signs other places as well so you can give the excuse that it's posted.
For me..
when i go into a restaurant for the first time, my focus is on trying to figure out what i want to eat..
the menu...
the food, I'm only paying attention to those signs after I've sat down, made my selection.
I'm sure you could easily train your servers to add that as part of their greeting....
but hey I'm just talking about the customer experience that i had..
For me to automatically add gratuity then have the receipt come out with a tip line feels like an attempt at shaming the customer to tip again which would including tipping on the amount already included as "gratuity" aka service charge in the total..

Owner response